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AppFolio and Multifamily Insiders Host Webinar for Property Managers: Top Resident Retention Strategies To Get Customers for Life, Featuring Jackie Ramstedt

Santa Barbara, CA -- January 14, 2010

AppFolio, Inc. and Multifamily Insiders announced a free web seminar for property managers scheduled for Wednesday January 20th at 10am PST.

Jackie Ramstedt, nationally renowned multifamily speaker and trainer, will give her perspective on how property management companies can delivery outstanding customer service to retain more residents.

Webinar Highlights

  • Understand how well you are communicating today with residents using a quick quiz.
  • Uncover the daily situations that might cause issues with residents.
  • Create a “12 Month Memory Touch Point” resident retention menu program for your properties.
  • Creative ways to reward employees for good customer service results and accomplishing company goals.

This educational event is hosted by AppFolio, providers of web-based property management software designed for today's residential property manager and Multifamily Insiders the leading industry resource for apartment marketing, resident retention, multifamily investing and all other apartment topics.

The featured speaker, Jackie Ramstedt, has more than 25 years of experience in the multi-housing industry and has educated thousands of property management professionals at events such as NAA, Multi Housing World Conference, IREM and other state and local associations.

This complimentary webinar is open to all residential property managers interested in the topic. View the webinar here.

Headquartered in Santa Barbara, AppFolio was started by a team of technology leaders with proven experience creating software that businesses love to use. AppFolio creates complete, web-based solutions for multiple vertical markets and the first AppFolio product was specifically created for residential property managers. With investors including Cisco Systems, BV Capital and the Investment Group of Santa Barbara, AppFolio has secured $30 million in funding to date.

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