Our Team is Here For You
You are assigned a dedicated Client Services Manager at the point of data migration. This is a real person who is an expert in AppFolio Property Manager as well as best practices on how to make the most of the software. As an added bonus they’re really friendly too!
You can also submit feature requests and questions directly from AppFolio to provide immediate feedback in real time. We listen closely to these feature and support requests and use this information to continue to enhance our product. Our customers tell us they love that we listen to them and incorporate their feedback into our product development.
We know that the team providing support is very important, so here are some photos of the people behind the scenes, see if you can tell which of the 3 facts about each member of our team isn't true!
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Mike Randolph
a) I've sailed from Venezuela to San Diego.
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Fernando Lopez
a) I played semi-pro soccer in the Canary Islands.
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Steve Karle
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Chris Burgstaller
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Niklas Shaefer
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Adam Wells
a) I fended off a bear on a camping trip in Yosemite.
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Michael Day
a) I spent 5 years at an Ashram in India.
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Ursula Shekufendeh
a) I'm on a mission to hitch tractor rides from San Francisco to NY.
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Paul Knight
a) In my household there are three TVs that are over 50 inches.
c) I'm 6'3 260 lbs and was born 9 weeks early and weighed only 3.4 lbs.
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Vanessa Green
a) I don't like the taste of coffee.
c) I'm obsessed with weather and would be a storm chaser, if given the opportunity.
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Michael Gordon
a) I can rip a phone book in half.
b) I once had to get over 50 stitches in my forehead.
c) I used to date a B-List Actress, but I'm not supposed to say who.
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Aaron Rubio
a) My passion is helping people.
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Jessie Yarrow
a) I have built habitats for monkeys in Ngorongoro Crater.
c) I directed and filmed a movie for school children in Afghanistan.
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Vince Coley
a) I can say all 50 states in alphabetical order in 15 seconds.
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Flip Bongaerts
a) I am a dual citizen of the United States and the Netherlands.
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Joe Lewis
a) I write a daily sports blog.
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Bill Tyler
a) I have done bungee jumping.
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Tim McInerney
a) I spent two years of my life living in Australia.
b) At one point traveling, I was under an hour away from Baghdad, Iraq.
c) I almost died swimming in the irrigation tunnels of Kauai, HI.
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Yuliya Vasilkouskaya
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Tim Hsu
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Amanda Shelton
a) My son was born during a tornado.
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Todd Smith
a) I want to vacation endlessly in Hawaii.
c) I think one day these could be the days but who could have known.
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Scott Young
a) I backpacked through South America after graduating.
b) I've never been to Hawaii, but I have been to Fiji.
c) I studied philosophy at the Univ. of St. Andrews in Scotland.
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Ethan Culler
a) I single handedly invented the internet.



