Renters today have different habits and expectations compared to the renters of even five and ten years ago. From how they hunt for apartments to their communication style and customer service expectations, it’s important to recognize these characteristics and learn how to best serve them.
Engage Today’s Renters
In a recent webinar, AppFolio experts Elena Langberg and Joe Saldaña shared tips for property managers to better:
- Market properties to appeal to today’s renter
- Communicate with the modern renter
- Provide the service level expected by today’s renter
- Retain great renters and boost their reputation
Check out Elena and Joe’s presentation recording below for ways you can start reaching the modern renter: