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Author: Brittany Benz
Maintenance

Your Ultimate Guide to Property Maintenance Services

From collecting rent to facilitating repairs, as a property or community association manager, you juggle a lot when it comes…

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Leasing

Fill Vacancies Faster: 10 Proven Rental Listing Tips to Convert More Leads

In today’s digital world, online listings are your primary way to make a good first impression. Outdated photography, inaccurate information,…

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Resident Retention

Customer Experience: What It Means & Why It Matters More Than Ever

You hear it all the time, “The customer is always right,” but what many often don’t take away from that…

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COVID-19 RESOURCES

How to Make Virtual Showings a Win-Win for You & Your Prospects

The next best thing to in-person tours, virtual showings are a great tool for leasing agents, especially for prospects who…

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Property Management Software, Resident Retention

5 Ways to Strengthen Your Lease Renewal Strategy

Co-authored by Tim McInerney To maintain occupancy and preserve revenue year after year, you need to remove any friction around…

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Community Associations

Paperless Accounting: Why & How You Should Make the Switch

From violation tracking to architectural reviews, the majority of community association operations today can be completed online with the help…

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11 Steps to Take Before and During Leasing Season to Maximize Profit and Efficiency
AppFolio, Leasing

11 Steps to Take Before and During Leasing Season to Maximize Profit and Efficiency

In the residential leasing world, May through September are known as leasing season—with July and August typically seeing the most…

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Leasing, Marketing

Keep Your Eye on These 3 Important Leasing Performance Metrics

Compiling and analyzing leasing data isn’t easy. With so many different leasing performance metrics out there, it’s hard to know…

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COVID-19 RESOURCES

Disruptions Happen: Here’s How You Can Still Deliver Great Service to Your Residents

Customer service has always been pivotal in property management. Based on a 2019 report by AppFolio in partnership with John…

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Owners

Are Your Property Owners Satisfied? Follow These Simple Tips to Strengthen Your Relationship

When owners feel you have the knowledge and skills to rent units quickly, maintain operations, and boost profitability, they will…

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