Author: Brittany Benz

Fill Vacancies Faster: How to Streamline Unit Turns

Between keeping track of upcoming vacancies, creating and scheduling work orders, and communicating between maintenance and leasing teams, managing unit…

Customer Experience: What It Means & Why It Matters More Than Ever

Over the last few years, residents’ expectations have shifted drastically, and property management companies are recognizing the need to re-evaluate…

How to Make Virtual Showings a Win-Win for You & Your Prospects

While virtual showings will never completely replace in-person tours, they’re still an incredibly effective way for leasing agents to connect…

Trends, Challenges, and Opportunities for the Single-Family Home Rental Market

In the past year, the residential real estate market has experienced a lot of change and welcomed new opportunities. From…

Strategies for Growing Your Single-Family Rental Management Business

With many baby boomers looking to downsize, a significant percentage of millennials delaying homeownership due to a number of factors,…

How to Drive Profitability with 6 Key Metrics

In 2022, ProfitCoach — a property management coaching and consulting organization — completed the industry’s second comprehensive Property Management Financial…

Solving Tough Challenges: New Proptech Innovations That Will Boost Team Productivity

Between rising inflation and shifting resident and employee expectations, you’re facing some tough challenges. To overcome them, you need better…

New Research Reveals How Challenges & Priorities Have Shifted in Association Management

From a shift to a hybrid work model to labor shortages and cybersecurity attacks, the community association management industry has…

2 Association Management Companies Reveal Their Secrets to Success

Want to know what other community association management businesses are doing to stay successful? Beth Gilbert, Sr. Director of the…

Recruiting in a Tight Labor Market: 5 Strategies for Association Management Companies

Are you feeling the pain of the labor shortage as you search for quality employees to help manage your associations?…