Category: The Top Floor Podcast

What Do Property Management Employees Really Want?

The foundation of the property management business is, of course, rooted in people. It takes a village of employees to…

Bridging the Gap Between HOA Boards and Management Companies

Board members are responsible for finding and partnering with an association management company that will best serve their needs and…

International Women’s Day: Women to Watch in Property Management

In honor of International Women’s Day, we’re highlighting some notable contributions on The Top Floor podcast by women in the…

A Tale of Two Types of Cities, Part 2: The Flight to the Sun Belt

Welcome to the second half of our two-part series that explores US cities to discover what’s happening on the ground….

A Tale of Two Types of Cities, Part 1: Exploring Outmigration Trends in Coastal Markets

Change is often slow and subtle. But every so often an event takes place that accelerates existing trends, causing more…

Why Today’s Hiring & Retention Challenges Are Different

Staff recruitment and turnover have historically challenged the property management industry. Data from CEL & Associates, Inc. reports pre-pandemic turnover…

Communication: The Key to Keeping Your Communities Connected

Communication has always been key in the association management industry. However, in today’s digital world, instant communication is no longer…

How Optimizing Maintenance Boosts NOI

When’s the last time you audited the maintenance processes – including inspections and procurement processes – at your property management…

How Savvy Single-Family Rental Property Managers are Capitalizing on Growing Demand

Single-family rentals, also known as SFRs, are a hot market right now. And while SFRs aren’t a new commodity, seizing…

Smarter Homes: Happier Residents & Smoother Operations

Smart home devices are growing in popularity all around, but recently, their incredible benefit to the property management industry has…