The Top Challenges in Real Estate and How to Achieve Real Performance

In an ever-evolving real estate landscape, understanding the dynamics that drive performance is crucial. In this NAA report, sponsored by AppFolio, you’ll uncover the top challenges, trends, and opportunities facing the industry, while exploring how teams, technology, and the customer experience can intersect to drive positive outcomes for everyone.

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Access Critical Data Insights to Help You Improve Performance

of Operators Struggle with Operational Efficiency

Operational efficiency is the #1 challenge in real estate — followed by maximizing revenue. But new technologies (like AI) reveal that operators are focused on the wrong things.

of the Week is Spent on Repetitive Tasks

What if you focused less on routine operational tasks and more on positive business outcomes? Explore how your peers are rethinking productivity.

The Resident Experience is a Differentiator

60% of respondents survey residents regularly — and of these, 85% have seen improvements in resident satisfaction scores in the last 12 months.