We are proud to have customers who trust us with their business and rely on our property management software every day. Our customers expect AppFolio Property Manager to be consistently available and we do too. We owe it to our customers to provide even more transparency about system uptime and so our availability statistics are public.
No one is perfect but we come pretty close and are confident we have the best uptime in the industry.
Important Notes: We update this page every 30 minutes and measure minutes of unscheduled downtime (downtime that occurs outside of standard maintenance windows). This page provides a general and accurate measurement of AppFolio Property Manager service availability and is not intended to provide real-time status. If you’re an AppFolio customer experiencing a service issue please contact firstname.lastname@example.org to open a support case.