John Mosby is a president of M3 Property Management and a partner at M3 Multifamily. His companies own and operate apartment communities in the 100- to 300-unit range. John uses AppFolio’s property management software, and a while back he was kind enough to let us interview him about his experience with our tools. Check it out.
If you don’t have time to watch the whole video, here are just some of the nice things John has to say about AppFolio:
“I felt AppFolio had a very solid training program for our employees through their video training. And their customer service has been excellent so far.”
“AppFolio I think has done a very good job at allowing somebody to be an asset manager over their properties. They have very clean reports. There’s not a lot of funky things that you need to do. If you have to do stuff to the reports, the export feature is fabulous to Excel.”
“AppFolio is not a concern from a training standpoint for me, because I know that a property manager is going to be able to oversee a new property coming in and not have this big, “Oh my gosh, I forgot to post rents a certain way,” or anything like that, because they just have to pull up the video and say, “This is how I post my rent.”
“AppFolio is affordable property management software that is easy to implement across a bunch of different properties.”