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Property Manager
Maintenance & Efficiency

Increase Property Maintenance Efficiencies with AI-Driven Automation

Run seamless online maintenance workflows, grow property values, and gain better internal control in one place with AppFolio. Finally, property management software that eliminates inefficiencies with smart automation so your team has the bandwidth to implement even more ways to drive profitability.

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Increase operational efficiency

Streamline Your Processes & Work From Anywhere

Mobile

Everywhere You Need It

AI

Industry-leading AI

Seamless_Solution

One Powerful Platform

Innovations to Dial up Efficiency &
Increase Profit Margins

Online Maintenance Workflows
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Online Property Maintenance Workflows

Effectively manage your properties and common areas, resolve issues quickly, and communicate progress with residents and homeowners using AppFolio’s seamless, digital maintenance experience. In one powerful platform, your team can track the status of a work order and communicate progress directly with residents and homeowners.
Includes:
  • Online Maintenance Requests
  • Work Orders
  • Unit Turn Board
  • Common Area Maintenance
  • Mobile Violations & Tracking
  • In-House Maintenance
Pay Your Bills, Owners & Vendors
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Pay Your Bills, Owners, and Vendors

Streamline your payment processes with automated workflows. With AppFolio’s property management maintenance software, you can centralize all payments and records into one platform, freeing up your team while maintaining a line of sight on your whole business with the confidence that every bill is paid on time, every time.
Benefits:
  • Approve payment from anywhere, anytime
  • Protect your business and configure controls
  • Enhance your reputation with accurate, on-time payments
Photo of Brad Cleage

“AppFolio has completely revolutionized our processes. The dashboards and workflows help ensure that we are not missing steps and automated surveys help ensure work is completed correctly while providing feedback to us on residents satisfaction.”

Brad Cleage
SVP, Multifamily, Red Rock Realty Group
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Smart Maintenance
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AppFolio Smart Maintenance

Don’t let outdated maintenance processes slow you down. Empower your team, streamline your workflows, and deliver a seamless experience for everyone with our innovative Smart Maintenance features. Our AI-powered maintenance tools ensure that your residents receive the high-quality service they deserve, while your teams maintain the balance of responding to resident requests, centralizing work order dispatching, and simplifying the billing process effortlessly.
Benefits:
  • The Smart Maintenance Contact Center automates responses to resident work orders, prioritizes emergencies, and dispatches work according to your pre-set rules.
  • The Lula Vendor Network integrates with the Smart Maintenance Contact Center to outsource vendors when your regular technicians aren’t available.
  • Smart Maintenance Scheduling allows in-house teams to easily view work orders, check technician availability, and assign and schedule work orders through the drag-and-drop calendar.
  • Smart Maintenance Billing enables admins to instantly generate custom invoices for owners using pre-set rules and adjustments, reducing manual effort and minimizing errors.
Auditing Center
auditing_center

Auditing Center

Gain enhanced visibility into tracked changes made by your staff within AppFolio. View an itemized history of activity and edits throughout AppFolio, when they occurred and who performed them.
Benefits:
  • Maintain a centralized view of all tracked changes made in AppFolio
  • Efficiently investigate suspicious or fraudulent activity
  • Quickly identify and correct mistakes
  • Filterable by user, properties, dates, and entities

One Powerful Platform for All Your Property
Maintenance and Efficiency Needs

Smart Maintenance

Automate faster responses to residents, intake, and dispatching around the clock, while simplifing scheduling and billing processes — all without adding extra work.

Mobile Inspections

Enable your team to manage on-site property inspections directly in AppFolio, making for faster and more accurate workflows that get your units tuned more quickly.

Unit Turn Board

Quickly complete unit turns from a single, convenient location. The Unit Turn Board keeps track of all the work necessary to minimize the time a unit is vacant.

Work Orders

Save time communicating back and forth with residents, or taking after hours phone calls, with online requests and work orders.

Online Maintenance Requests

With detailed description and live view of the status, communicating and resolving maintenance issues is simple.

Common Area Maintenance

Easily keep your community in top condition with CAM requests, tracking, and reconciliation tools.

Mobile Violations & Tracking

With real-time GPS tracking, navigate community maps to easily add new violations, follow up on existing violations, and close them out all from the field.

Architectural Reviews

Give homeowners the best customer experience, from the minute they submit an architectural request to when they complete the update to their home.

Mailing Service

In just a few clicks, AppFolio’s end-to-end Mailing Service streamlines your mailing process by bringing it into AppFolio.

Board Member Roles & Tenure Tracking

Find the latest information at all times without having to search other systems or files

Audit Logs

Audit logs provide increased oversight of your business with automatic record keeping, making it easier to investigate mistakes and help identify suspicious activity.

In-House Maintenance

From resident submission to billing, spend less time manually entering data and enable your maintenance team to manage their entire workflow online.

Find Your Fit with Our Flexible Plans

No hidden fees. No overpaying for features you don’t need. With AppFolio’s pricing plans, you’ll know exactly what you’re paying for and get exactly what you need.

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Meet Your New Partner in Tech

We want you to win. Discover all the ways AppFolio’s property management maintenance software
can help unlock more potential with a free demo today.

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