Last modified on January 13th, 2021
By Brittany Benz

Now more than ever it’s critical that community association management businesses focus on attracting and retaining the next generation of workers. Not only because every day 10,000 Baby Boomers retire, but because the turnover rate in property management is 33% — which is significantly higher than other industries, where the national average is only 25%.

To build a strong team and succeed in the future, you need to fully understand the needs of the current and future workforce. Gone are the days of lengthy training, outdated onboarding programs, and manual processes. Today’s workforce grew up with technology, and they expect to be able to have access to mobile, user-friendly solutions to do their work faster and more efficiently. 

Leverage the insights below to learn more about the current workforce, how you can make your hiring investment count, and what traits you should look out for when searching for high-quality team members.

By having a single software solution fully integrated into your community association management business, you can attract more hires, prevent burnout, and provide the modern experiences today’s employees expect.