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COVID-19 RESOURCES

How to Make Virtual Showings a Win-Win for You & Your Prospects

The next best thing to in-person tours, virtual showings are a great tool for leasing agents, especially for prospects who…

COVID-19 RESOURCES

Disruptions Happen: Here’s How You Can Still Deliver Great Service to Your Residents

Customer service has always been pivotal in property management. Based on a 2019 report by AppFolio in partnership with John…

COVID-19 RESOURCES

Increase Resident Satisfaction & Business Efficiency With Online Payments

Online payments are more convenient for residents and efficient for your business. However, many residents may be unaware you offer…

COVID-19 RESOURCES

How One CPA Firm Is Supporting Community Associations By Going Paperless

Since the beginning of the COVID-19 pandemic, the community association industry has been pushed to rapidly adopt new technology in…

COVID-19 RESOURCES

Reopening Amenities: Effectively Communicate Your Plan With Residents & Teams

In some areas, stay-at-home orders are beginning to lift, and restaurants, retail stores, gyms, and communal spaces are reopening to…

COVID-19 RESOURCES

Strategies for Strengthening Your Property Management Teams While Working Remotely

A lack of company culture can lead to dissatisfied employees, a loss of productivity, and increased turnover. Having a resilient…

COVID-19 RESOURCES

How Self-Service Tools for Board Members & Homeowners Strengthened Communities During COVID-19

Since stay at home orders first went into effect in March, community association managers have stepped in to help their…

COVID-19 RESOURCES

Virtual Networking in the Time of Social Distancing: Tips & Tools

Networking has always played a fundamental role in the property management industry. From conferences to regional meet-ups, property management professionals…

COVID-19 RESOURCES

New Survey Reveals Property Managers’ Plans for the Future, Biggest Challenges, and Steps They’re Taking to Prepare

In the immediate aftermath of the first COVID-19 emergency orders, property managers were forced to pivot quickly to protect their…

COVID-19 RESOURCES

How COVID-19 Has Permanently Transformed Community Association Management

Although the COVID-19 pandemic has created some serious challenges, it has also ushered in a new era for community association…