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On Demand | 45 min

Level up your reputation management

Featuring Opiniion, an AppFolio Stack™ partner

Discover a better way to measure and manage resident satisfaction across all touchpoints, helping you track business performance, boost renewals, and drive NOI with Opiniion, an AppFolio Stack™ partner.

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Session details

Resident satisfaction can be hard to measure as there are so many different interactions between management and renters. For example, back office communications might be instant, while resolution of maintenance requests might take longer than desired. So how can you know where your business really stands from a customer satisfaction perspective?

Technology tools like Opiniion can help.

Join us for a live session with Opiniion Chief Sales Officer Craig Johnson where we’ll explore how this AppFolio Stack™ integration streamlines the process of collecting, analyzing, publicizing, and responding to resident feedback so you can level up resident satisfaction and boost NOI. 

What you’ll learn:

Educational Session

Speakers:

Craig Johnson
Chief Sales Officer, Opiniion Craig Johnson is the Chief Sales Officer at Opiniion and leads a national sales team with over 92 years of combined expertise in multifamily housing. Throughout his career, Craig has held a variety of leadership roles including C-level, VP level, Regional VP, Managing Director, General Manager and Owner.
Jeffrey Juarez-Palma
Sr. Solution Engineer, AppFolio Jeffrey Juarez-Palma is a Senior Sales Engineer and certified Product Expert at AppFolio. He has spent the last five years in the property management SaaS industry, developing solutions to deep technical problems and partnering with sales executives to illustrate value to operators.

Host:

Jeremy Brody
Sr. Product Marketing Manager, AppFolio Jeremy Brody leads Partner Marketing for AppFolio Stack™ and is a marketing veteran with over 15 years launching market leading products at well known brands including Samsung, Hewlett-Packard, and Motorola.

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