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Job Opportunities

AppFolio is seeking talented and energetic team players who are dedicated to building a new generation of innovative, customer-focused products. This is a rare opportunity to join an early stage company founded by experienced and successful entrepreneurs.

AppFolio is headquartered in Santa Barbara, California, an ideal location to live and work. We have an agile, customer driven development process and we are creating cutting-edge products with technologies such as Ruby on Rails. We have a distributed team and believe in hiring the best people no matter where they are. We have a strong affiliation with the University of California at Santa Barbara and Westmont College. We have full time positions and internships available.

We are currently seeking talented people in the following areas:

Software Engineer

Design & develop system & software architectures, using Ruby on Rails framework & MySQL database, for scalable web-based services. Deploy & maintain web-based software applications using Apache & Mongrel web servers. Design & development of Web APIs and front-end interfaces for Rich Internet applications, using XML, REST APIs, CSS, JavaScript and AJAX. Submit resume to: AppFolio, Inc., Goleta, CA. Fax #: 805-968-0646, Job#001.

To apply, please submit your resume to tech.jobs@appfolio.com. No phone calls please.

Client Relationship Manager

The Client Relationship Manager is responsible for delivering pre and post sale service to AppFolio Property Manager customers and prospects. The Client Relationship Manager is the first point of contact for customer training, data conversion, setup/configuration, and problem solving. The Client Relationship Manager role is the conduit between customers and the rest of the AppFolio team, as such the Client Relationship Manager must be a great team player and communicator.

Qualifications

  • Successful strategic customer account management and development within the service industry
  • Property Management and Accounting knowledge
  • Outstanding customer relationship skills - ability to penetrate accounts and build relationships
  • Proven ability to effectively present and communicate to all levels of an organization
  • Effectively manage both change and communications management during the lifecycle of a client relationship from implementation to ongoing delivery
  • Excellent oral and written communication skills, proficient presentation skills and strong organizational, analytical and problem solving skills.

Please email your resume to services.jobs@appfolio.com.

Sales Account Executive - Dallas Office

The AppFolio Sales Representative will call on property management companies, targeting companies that can benefit from remote web-based property management software. The primary function of this position is new account acquisition, with a secondary focus on account service. New account acquisition activities include prospecting, qualifying, solution selling, and closing. Additional activities include in territory face to face selling and possible seminar presentations. Account service tasks include continued engagement with client and client services for supporting the account.

Daily Responsibilities

  • Emphasis on cold calling and lead follow up on property managers interested in AppFolio.
  • Develop territory plan with assistance from VP of Sales and VP of Marketing. These activities may include webinars, email campaigns, attending trade shows and conducting educational and product seminars.
  • Manage and maintain accurate lead and account/opportunity entries within Salesforce (CRM).
  • Learn and understand the overall sales/customer lifecycle to further understand and support the Sales Team
  • Ensure company policies and processes are being followed.
  • Provide backup support for colleagues at tradeshows and in the office

Qualifications and Requirements

  • 2+ years sales experience is required
  • Bachelors degree preferred but not required
  • Cold calling experience and or TeleSales experience a big plus, but not required
  • Excellent oral and written communication skills.
  • Highly motivated, energetic and positive self-starter
  • Proficiency with Microsoft Office products, online software, and Internet
  • Knowledge of CRM and opportunity management systems, preferably Salesforce
  • Ability to present publicly a plus
  • Travel 1-2 times a quarter to territory

Please send resumes to sales.jobs@appfolio.com.

Senior Web Operations Engineer

AppFolio is looking for a full-time Senior Web Operations Engineer to join our engineering team responsible for the architecture, build, design and maintenance of AppFolio's hosting, computing, networking, and storage infrastructure. AppFolio is seeking a talented and energetic team player who is dedicated to building and operating the 24/7 infrastructure for AppFolio's innovative SaaS products. This is a rare opportunity to join an early stage company founded by experienced and successful entrepreneurs. AppFolio is headquartered in Santa Barbara, California - an ideal location to live and work.

Responsibilities

  • Planning, building, and supporting a 24x7x365 highly available and scalable production environment, including hosting, computing, networking, and storage infrastructure.
  • Being on-call, responding to and resolving incidents in the production environment.
  • Automating processes to reduce manual involvement.
  • Configuring and utilizing monitoring tools to ensure high uptime.
  • Analyzing the performance of the infrastructure against current needs and planning for needed improvements.​
  • Designing and implementing security best practices, audits, and intrusion detection systems.
  • Developing disaster recovery scenarios and fault management systems. Implementing production server backup and recovery.
  • Interacting with vendors including hosting, Internet, hardware, and software vendors. Reviewing contracts and procurement.

Qualifications and Requirements

  • Minimum of 5​ years of web operations experience in a fast-paced 24/7 environment supporting a highly available, scalable web service.
  • MS​ in Computer Science or equivalent experience.
  • Excellent work ethic and willingness to put in significant extra time as needed.
  • Dependable, self-motivated sense of responsibility.​
  • Proven problem diagnosis, problem-solving and multitasking abilities.​
  • Remain available for pre-scheduled weekend or after-hours projects that require system downtime and as such have to be carried out at “non-peak” times.​
  • Detail oriented, consistent, and reliable.​
  • In-depth experience and advanced understanding of the following technologies: Rack and Blade servers, NFS, Netapp NAS, Cisco, NetScaler, Linux, Apache, Ruby-on-Rails, MySQL, replication, DNS, TCP/IP, HTTP, SSL, Subversion, Unix shell scripting, deployment systems, automation tools.

This is a rare opportunity to join a small, passionate team and help build a new company in Santa Barbara. Don't miss out! Email your resumes to tech.jobs@appfolio.com.

Sr. UX Interaction Designer

Want the best of both worlds: stability but with a start-up? How about the opportunity to make a huge impact within a dedicated and experienced team?

AppFolio is looking for a Sr. Interaction Designer to firmly establish user centered design as a foundational element of all our products. The Sr. Interaction Designer will take on a position of leadership within a fast paced, hungry team working to bring the power of well designed SaaS products to a multitude of vertical industries. You will work closely and collaboratively with Customers, the Product Owner and the Engineering team to scope, construct flows and wireframe user stories, and then act as the champion of the user experience during development and iteration. The ideal candidate will be a tireless advocate for the customer.

Qualificiations

  • Able to lead and be primary advocate for all aspects of the user centered design process
  • Expertise in Web 2.0 concepts and core principles of compelling web design and methods are essential
  • Can integrate the needs and perspectives of engineers, product managers and end users into product designs
  • Able to simplify complicated data interactions and flows
  • Focus on creating and delivering a consistent and compelling user experience across the entire product
  • Experience working as a key member of an Agile development team
  • Ability to create clickable prototypes a plus
  • Able to lead usability tests with customers and prospects, and distill follow up actions and results to the engineering team
  • Experience with accounting subject matter or reporting on large data sets a plus
  • Bachelor Degree with 3 plus years of industry experience

Interested in being a key member of team dedicated to quality and success? Email your resume and portfolio to Jason Randall at product.jobs@appfolio.com.

Headquartered in Santa Barbara, California, AppFolio, Inc. was founded by a team of technology leaders with proven backgrounds in creating revolutionary software that businesses love to use. With investors including Cisco Systems, BV Capital and the Investment Group of Santa Barbara, AppFolio has secured $30 million in funding to date. AppFolio released its first product, Property Manager, in Q2, 2008. We offer competitive salaries, stock options, and great benefits.

QA Engineer

AppFolio is looking for a full-time QA engineer who can join our Agile software development team located in Santa Barbara, CA. We practice and value pair programming, test-driven development and test automation. We have a unique, open office environment conducive to collaboration and communication. It's a fun place to work. We encourage all experience levels to apply.

Responsibilities

  • Participate in writing acceptance tests for new user stories
  • Conduct exploratory testing to identify areas of improvement for our web-based application
  • Test new features as part of our story-driven Agile development process
  • Participate in backlog grooming for upcoming sprints
  • Encourage team ownership of quality

Requirements

  • Analytical skills and attention to detail
  • Effective, clear communication style for working closely with development team and product owners
  • Experience with accounting subject matter or property management a plus
  • Commitment to quality, enthusiasm for testing

This is a rare opportunity to join a small, passionate team and help build a new company in Santa Barbara. Don't miss out! Email your resumes to Jennifer Payne at jobs@appfolio.com

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