Maintenance

Unit Turns

Turn units faster from move-out to move-in using Realm-X Flows. With Flows, you can automate unit turns, including reaching out to residents, scheduling move-out and move-in inspections and completion notifications, and updating the AppFolio Unit Turn Board when move-outs are canceled or modified.

PO Approvals Workflow

You asked, and we delivered! Fully automate purchase order (PO) approvals with an all-new, custom workflow. Skip the back-and-forth, and set up a workflow to automatically route POs through different approval processes based on a variety of conditions and criteria, such as dollar amount, general ledger (GL) code, or budget.

Leasing

A New Online Rental Application

Don’t let incomplete rental applications slow you down and create more follow-up work than necessary. Available in all AppFolio Property Manager plans, the new Online Rental Application makes it easier for prospective residents to complete their applications. It enables them to save their progress, move between devices, and upload the required documentation.

This means prospective residents can move faster from application to approval with a modern, mobile-first design that’s easy to use. And with an intuitive user interface and customizable fields, you get a clearer picture of every applicant and more control over the process.

Instant Tour Scheduling With Zillow

As an official AppFolio Stack™ App Partner, Zillow makes scheduling effortless, creating a positive first impression on future residents. Through our partnership, you can access the new Instant Tour Scheduling feature directly within AppFolio Property Manager. 

Prospective renters can now browse your listings on Zillow and instantly book tours with fewer back-and-forth emails or delayed responses. Once a prospective renter schedules a time that works best for them (even after hours), the appointment will automatically show up on your AppFolio calendar. This is just the first of many powerful features we’re rolling out with Zillow to help you stay focused on filling vacancies more efficiently and creating a fast and simple leasing experience.

Leasing CRM for Centralized Teams

As leasing grows more complex, centralization is the key to staying competitive. AppFolio Leasing CRM now supports both on-site and off-site Comment end . Set up Leasing CRM for centralized teams, and consolidate all inquiries into one guest card view. When a prospective renter reaches out — whether it’s about one building or several — their interactions are captured in one guest card, giving you clear visibility into the full resident journey. That means agents have a single source of truth to seamlessly manage leads across multiple properties.

AI and Automation

Email Support for Realm-X Messages

Manage your emails to and from residents, owners, and vendors along with text messages completely within AppFolio to ensure consistent and timely communication. With Realm-X Messages, emails can now be received and replied to within the inbox and threaded with text messages so that conversations can be viewed and acted on in one place.

Affordable Housing

Gross Rent Change

If you’re managing multiple gross rent changes for your Housing Assistance Payments (HAP) contracts, doing so manually means juggling multiple spreadsheets or risking errors that could impact compliance with HUD. AppFolio now makes it easier with just a few clicks to create all the gross rent certifications automatically.

Forget spreadsheets or second-guessing about which units to certify. Work gets done faster and in bulk with fewer errors, helping ensure you stay compliant with HUD requirements. With this feature, you can do less manual work, experience less stress, and have more time to focus on supporting your residents.