Maintaining Rapid Growth
while Transitioning to AppFolio Property Manager PLUS

YEAR
ESTABLISHED

2007

UNITS
MANAGED

7,000+

UNITS ADDED
SINCE GOING LIVE

900

APM TIER

PLUS

Company

Tzadik Management Group
Miami, FL

Portfolio Type

Multifamily Residential

Previous Solution

Yardi

Background

Tzadik Management Group manages more than $400 million in real estate with over 7,000 units. Their rapid growth has allowed them to expand to five states; so we sat down with Annelise Kapish to hear about their transition to AppFolio Property Manager PLUS and how they leverage technology to aid and support their fast-paced growth.

Interview with Annelise

Annelise Kapish is the Financial Controller at Tzadik Management Group. She joined Tzadik in 2014, and since then they've more than doubled—from about 3,000 units to nearly 7,500 units. Annelise oversees day-to-day accounting operations at Tzadik.

Tzadik Management Group Case Study

Can you share the impact that switching to AppFolio Property Manager PLUS has had on your business?

AppFolio is real-time, allows us to interact on-the-go, and provides us with responsive reporting to measure results. We're able to provide financial statements and information that our customers need on a daily basis and the solution is tailored to our industry so it allows us to stay ahead of the curve. There are many companies out there that are not as technology-focused, so by using AppFolio, we are confident that we are ahead in this area. AppFolio continues to innovate and implement product enhancements that allow us to run our business more efficiently and be leaders in our industry.

quote

"Our operation spans multiple different states and having a team to provide custom training and real-time support has helped us streamline our processes across our business."

ANNELISE KAPISH
Financial Controller, Tzadik Management Group

Can you tell us about your experience with AppFolio's training and support teams during your transition?

The AppFolio team has been the most helpful team I've ever worked with. From a training and service standpoint, we have a centralized Support team within AppFolio where each of the teams can reach out and talk to a person that understands our business practices. Our operation spans multiple different states and having a team to provide custom training and real-time support has helped us streamline our processes across our business.

When we transitioned to AppFolio, their team formatted our data and provided a project plan and a timeline to review and import it into AppFolio. Our initial import included a portfolio of 750 units that were being tracked on paper. The AppFolio team helped us translate and digitize the information in order to import it into AppFolio. Working on a tight deadline of two weeks, we were able to get this new portfolio live in that time. During every phase of the migration, AppFolio delivered weekly updates and check-in calls to make sure everyone was on track with the migration and bring critical items to the forefront to address. Ultimately, we met our deadline and went live on the date we decided without any delays.

How has AppFolio Property Manager PLUS allowed you to scale while running an efficient organization?

With our business model, we are constantly acquiring new properties so onboarding is never truly over. The team at AppFolio has been responsive and able to deal with all requests as we rapidly expand across the U.S. The whole process, whether it's setting up a new property or getting assistance from the Support team, has been extremely helpful. They provide truly next-level service.

Our current focus is to grow across multiple markets in the U.S. simultaneously and we're raising capital in order to acquire more units. Streamlined processes across our offices, efficient training, onboarding of our team, and getting properties in our database are all paramount to running this operation smoothly and continuing to scale rapidly. We wouldn't be able to do all these things without AppFolio.

quote

"With our business model, we are constantly acquiring new properties so onboarding is never truly over. The team at AppFolio has been responsive and able to deal with all requests as we rapidly expand across the U.S."

ANNELISE KAPISH
Financial Controller, Tzadik Management Group

What would you say to someone who is considering switching to AppFolio?

If you're looking for a software that is easy to use across all your teams, helps to better manage your day-to-day tasks, and provides excellent support, AppFolio is for you.




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