Doug Ralph loves that AppFolio has brought face time back into Windermere Property Management. By giving his employees their time back, the staff can to do more of what they love— having real relationships with their customers. For Doug and his team, it all comes down to relationships. Saving time on menial tasks allows him to spend more time with his owners as well as new investors. They added 94 new properties to their portfolio last year as a result, and 85% of their tenants use AppFolio's online payment system for rent.