Location: Kentucky & Indiana
Portfolio: Community Associations, Multifamily, Single-Family, Commercial
Previous Solution: PropertyBoss
Berkshire Hathaway HomeServices Parks & Weisberg, Realtors is a family-owned business that manages community associations, multifamily rentals, single-family homes, and commercial properties. Having expanded their portfolio over the years, their business’ needs evolved and they required a more robust, integrated system to run their operations. In conversation with Jessica Parks, Assistant Director of Property Management and Mika Heinze, Director of Property Management, we explored some of the reasons why AppFolio Property Manager was the best choice for their diverse real estate portfolio.
Increase in online payments
Time saved on payments
3 hours per day
Time spent on inspections
Manually collecting and processing payments was always a pain point for Parks & Weisberg, but by moving to an integrated digital system they have been able to save time and create space for what matters — growing their business.
“At one point, our company received all of its payments by paper mail or people delivering their checks in-person. Because of AppFolio we are able to receive 75% of our payments online. It has a huge impact on our level of efficiency. We save at least 3 hours a day by not having to manually input payments from residents and owners. We also have taken on more properties because of AppFolio. We recently took on an owner with 50 rental properties in the Louisville market. If we hadn’t had such a comprehensive system to offer our clients, we may not have increased our portfolio by so much this year.”
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