TMG: Tipping the Scales for Responsible Expansion

A Leader in Innovation and Growth

Denise Dunkle, Chief Financial Officer, has been with TMG since 1990, playing a key role in its evolution from a 6-person team to a major industry player. With a deep understanding of property management operations, she continuously champions growth and innovation for the company, ensuring it has the right tools and technology to remain an industry leader.

“Early on in my career, as the President of TMG was looking to gain market share in the southwest Washington area, she saw my potential in both leadership and innovation.”

Driving Efficiency at Scale With a Platform-First Approach

Running a property management company at TMG’s size requires a technology-driven, platform-first strategy. Beyond pricing, AppFolio’s commitment to industry-leading innovation and continuous improvement was a key factor in TMG’s decision to switch from its previous platform.

Today, every residential property that TMG manages runs on AppFolio Property Manager. With reporting capabilities, marketing integrations, and an online owner portal, AppFolio’s robust suite of tools has transformed the way TMG operates, helping to streamline workflows, reduce inefficiencies, and eliminate repetitive tasks.

“We were really intrigued by where AppFolio started and how it had evolved … We had confidence it would continue to advance and, in addition to utilizing the platforms’ additional functionalities, that we'd be able to influence where AppFolio was going as we grew alongside.”

Strengthening Relationships With Stakeholders

The shift to AppFolio Property Manager didn’t just impact TMG’s internal operations. Through the owner portal, owners and investors can easily access property data, make investments, receive financial packets, and pay their proceeds via ACH — all online. This ease of access and transparency has bolstered relationships and improved communication between TMG and its stakeholders.

“The ability to invest online through a client portal was something we didn’t have before, so we were genuinely excited to introduce it. It was a perfect fit for us — and for our clients — because it really elevated their experience. They could see the innovation and think, ‘TMG is ahead of the curve’.”

Building a Smarter Tech Stack

For TMG, AppFolio Stack™ has been a game changer in exploring, testing, and integrating technology. This partner ecosystem allows the company to customize its tech stack with leading proptech solutions to further streamline operations and automate key workflows. As app and solution partners are added to the marketplace, TMG always has an eye out for new, exciting tools that can help maximize efficiency.

“We were already using zInspector before it became an AppFolio Stack™ partner, and the transition was incredibly smooth. Once enabled, the integration worked seamlessly — data began syncing automatically, which was fantastic.”