Owner Management

Owners expect a few important things from their property management company: timely insights into performance and finances; and quick access to important documents, work orders, and reports. They want to know their investment is in good hands and staying profitable.

If you’re a property manager who oversees multiple properties from different owners, providing these things is easier said than done. You might return 50 phone calls a week, print hundreds of financial reports, collate packets, and print checks to send owners via snail mail. This is where AppFolio Property Manager’s online Owner Portal can have a huge impact on your relationships with your owners.

Using the Owner Portal, property managers can:

• Give owners instant online access to shared documents: property or unit inspection reports, 1099s, and historical financial statements.
• Send personalized owner packets containing invoices, work orders, or statements.
• Accept owner contributions via Owner & Vendor eCheck.
• Avoid annoying lost password calls (a common issue with owner portals) with a secure and easy password recovery system.