Owner Management

With AppFolio’s modern property management software you can attract and retain owners to grow your business.

A screenshot of an AppFolio Inspection Reports list, displayed on a mobile phone.
OWNERS  | Back to top
Introduction

Attract new owners with modern technology.

Keep current owners happy with efficient management.

Streamline owner and vendor communications.

You will not find a better industrial-strength property management software that will allow you to scale your business like AppFolio has done for us.
Headshot of Steve Shwetz of Mesa Property Management (an AppFolio Property Management Software customer).

Steve ShwetzMesa Property Management

Steve ShwetzMesa Property Management


Online Owner Portal

Optimize Owner Communication and Management with the Online Owner Portal

Screenshot of AppFolio's online owner portal, displayed on a tablet. Screenshot of AppFolio's online owner portal, displayed on a tablet.
Screenshot of AppFolio's online owner portal, displayed on a tablet.

Owners expect a few important things from their property management company: timely insights into performance and finances; and quick access to important documents, work orders, and reports. They want to know their investment is in good hands and staying profitable.

If you’re a property manager who oversees multiple properties from different owners, providing these things is easier said than done. You might return 50 phone calls a week, print hundreds of financial reports, collate packets, and print checks to send owners via snail mail. This is where AppFolio Property Manager’s online Owner Portal can have a huge impact on your relationships with your owners.

Using the Owner Portal, property managers can:

  • Give owners instant online access to shared documents: property or unit inspection reports, 1099s, and historical financial statements.
  • Send personalized owner packets containing invoices, work orders, or statements.
  • Accept owner contributions via Owner & Vendor eCheck.
  • Avoid annoying lost password calls (a common issue with owner portals) with a secure and easy password recovery system.
Headshot of Derek Shanks of Northwoods Property Management (an AppFolio Property Management Software customer).
We can statistically prove to our owners that we occupy units faster. Headshot of Derek Shanks of Northwoods Property Management (an AppFolio Property Management Software customer).

DEREK SHANKS   Northwoods Property Management


Owner Contributions

Owner Contributions

A screenshot of the owner contributions feature in AppFolio's owner portal, displayed on a mobile.

From within the online Owner Portal (accessible from a mobile device!), owners can securely and directly send funds to their property management company for emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card. This feature can help complete emergency repairs and maintenance faster; and you can keep renters, vendors, and owners happy with quicker repairs and payments.

A screenshot of the owner contributions feature in AppFolio's owner portal, displayed on a mobile.

Attract Owners with Modern Property Management Software

GET A DEMO
Owner & Vendor eCheck

Pay Your Owners & Vendors Quickly via eCheck

Phone, arrow & bank, representing AppFolio's owner & vendor eCheck feature - illustration.

AppFolio’s Owner & Vendor eCheck feature allows property managers to quickly and securely pay owner, vendor, or tax authority bills from within AppFolio Property Manager. We’ve simplified the lengthy, complicated ACH set-up process with your banks; minimized all future bank set-up when adding accounts; eliminated the risk of your bank phasing out ACH processing services; eliminated ACH fees charged by bank; and ensure that all funds are extremely secure with multi-factor authentication on all outbound payments.

One-click eCheck payments to owners and vendors

Highly secure with multi-factor authentication to approve outbound payments

Fast settlement times

No additional bank processing fees

AppFolio’s Straightforward Pricing

Straightforward Pricing

Software designed to scale with your business.

AppFolio’s Straightforward Pricing LET’S TALK
Texting to Owners
Example text exchange between property management company & tenant using AppFolio's texting feature.

Improve Owner & Vendor Communication with Text Messaging

Example text exchange between property management company & tenant using AppFolio's texting feature.

Both property managers and owners can benefit from AppFolio’s built-in texting feature. Property managers can quickly and easily send a text message to their owners or vendors right from the contact record in AppFolio. It takes just a few minutes to send personalized notes and keep owners up-to-date with important information using modern communication channels. A record of every communication is stored in AppFolio Property Manager.

Appeal to the modern, tech-savvy owner

Save time and effort on communications

Improve transparency

Update your owners and vendors quickly

eBook cover: 3 Ways to Attract and Retain Owners with the Right Property Management Technology.

How to Attract and Retain Owners

eBook cover: 3 Ways to Attract and Retain Owners with the Right Property Management Technology.

This guide explains how property management software can help you attract and retain new owners to keep your business growing.

DOWNLOAD EBOOK
Performance Insights

Quickly Make Strategic Decisions with Advanced Performance Insights

Available with the AppFolio Property Manager PLUS tier.

AppFolio screenshot of an Income Over Time line graph for 6 properties, displayed on a laptop.

Take control of your business with real-time data. Customizable dashboards enable you to get the insights you need to make faster, more informed decisions.

With Performance Insights, you can:

Easily compare performance across properties and regions

Drill down into dashboards and charts with data visualization tools

Review budget to actuals and compare financial data year over year

Share reports and data with stakeholders

Yale Management Services logo.
4,000+ Units Every day, wherever I am, AppFolio lets me see how our business is performing.

Rick Kaufman, President, Yale Management Services

Explore Other Areas of Property Management



×

Thank you for signing up on our mailing list.