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Increase operational efficiency with AI-driven automation property maintenance software

Run seamless online maintenance workflows, grow property values, and gain better internal control in one place with AppFolio. Finally, property management software that eliminates inefficiencies with smart automation so your team has the bandwidth to implement even more ways to drive profitability.

Increase operational efficiency

Streamline your processes & work
from anywhere

Everywhere you need it

Industry-leading AI

One powerful platform

Innovations to dial up efficiency &
increase profit margins

Online Maintenance Workflows

Online Maintenance Workflows

Effectively manage your properties and common areas, resolve issues quickly, and communicate progress with residents and homeowners using AppFolio’s seamless, digital maintenance experience. In one powerful platform, your team can track the status of a work order and communicate progress directly with residents and homeowners.
Includes
  • Online Maintenance Requests
  • Work Orders
  • Unit Turn Board
  • Common Area Maintenance
  • Mobile Violations & Tracking
  • In-House Maintenance
Pay Your Bills, Owners & Vendors

Pay Your Bills, Owners & Vendors

Streamline your payment processes with automated workflows. With AppFolio, you can centralize all payments and records into one platform, freeing up your team while maintaining a line of sight on your whole business with the confidence that every bill is paid on time, every time.
Benefits
  • Approve payment from anywhere, anytime
  • Protect your business and configure controls
  • Enhance your reputation with accurate, on-time payments
Photo of Brad Cleage

“AppFolio has completely revolutionized our processes. The dashboards and workflows help ensure that we are not missing steps. Automated surveys help ensure work is completed correctly while providing feedback to us on residents satisfaction.”

Brad Cleage
SVP, Multifamily, Red Rock Realty Group
All Case Studies
Smart Maintenance

Smart Maintenance

Intelligently manage maintenance requests that come in — no matter the time of day or night. Residents can easily submit maintenance requests using the Online Portal. With Smart Maintenance, they will receive timely service and be handled efficiently according to each of your properties’ unique needs. Respond to your residents fast through texting, calling, or using the online portal, dispatch work orders to the right vendor, and save you and your employees valuable time.
Benefits
  • Automation provides increased accuracy and faster times to process work orders
  • Clear and fast communication, no matter the time of day or level of emergency
  • Pre-approved vendors are dispatched on your behalf
  • Instant visibility into your maintenance workflow directly within AppFolio
Auditing Center

Auditing Center

Gain enhanced visibility into tracked changes made by your staff within AppFolio. View an itemized history of activity and edits throughout AppFolio, when they occurred and who performed them.
Benefits
  • Maintain a centralized view of all tracked changes made in AppFolio
  • Efficiently investigate suspicious or fraudulent activity
  • Quickly identify and correct mistakes
  • Filterable by user, properties, dates, and entities

One powerful platform for all your
maintenance and efficiency needs

Automated AP

Ensure that all of your invoices are processed and entered accurately, saving your business time and money, all while making sure your bills are paid correctly and on-time, with increased controls.

Smart Bill Entry

Free your team to spend less time on manual entry and more time to focus on the big picture and delight customers.

Online Maintenance Requests

With detailed description and live view of the status, communicating and resolving maintenance issues is simple.

Work Orders

Save time communicating back and forth with residents, or taking after hours phone calls, with online requests and work orders.

Unit Turn Board

Quickly complete unit turns from a single, convenient location. The Unit Turn Board keeps track of all the work necessary to minimize the time a unit is vacant.

Common Area Maintenance

Easily keep your community in top condition with CAM requests, tracking, and reconciliation tools.

Mobile Violations & Tracking

With real-time GPS tracking, navigate community maps to easily add new violations, follow up on existing violations, and close them out all from the field.

Architectural Reviews

Give homeowners the best customer experience, from the minute they submit an architectural request to when they complete the update to their home.

Mailing Service

In just a few clicks, AppFolio’s end-to-end Mailing Service streamlines your mailing process by bringing it into AppFolio.

Board Member Roles & Tenure Tracking

Have the latest information at all times without having to search other systems or files.

Smart Maintenance

Intelligently manage maintenance requests that come in with Smart Maintenance. Respond to your residents faster, complete repairs with ease, and save your employees time — no matter the time of day or night.

In-House Maintenance

From tenant submission to billing, spend less time manually entering data and enable your maintenance team to manage their entire workflow online.

Mobile Inspections

Enable your team to manage on-site property inspections directly in AppFolio, making for faster and more accurate workflows that get your units tuned more quickly.

Audit Logs

Audit logs provide increased oversight of your business with automatic record keeping, making it easier to investigate mistakes and help identify suspicious activity.