SUCCESS SNAPSHOT

Streamlining Daily Tasks with AppFolio's AI Leasing Assistant, Lisa

BEAR PROPERTY MANAGEMENT

  • HEADQUARTERS
    Kenosha, WI
  • PORTFOLIO
    Single-family and Multifamily Residential, Commercial, Community Associations
  • PREVIOUS SOLUTION
    Jenark
  • YEAR ESTABLISHED
    1989
  • UNITS MANAGED
    1,800+
  • APM TIER
Since using Lisa, we've nearly doubled the amount of leads that we're getting for showings with leasing agents. We are busier than we've ever been.
Headshot of Tony Curi, Director of Bear Property Management (an AppFolio Property Management Software customer).

TONY CURI
Director, Bear Property Management

Leveraging AppFolio Property Manager PLUS has enabled Bear Property Management to transform their customer service experience by streamlining routine tasks and creating more time for their team to focus on customers.

Growth with AppFolio Property Manager PLUS:

OCCUPANCY RATE

98%

SHOWINGS SCHEDULED WITH LISA

400+

ONLINE LEASES SIGNED

800+

ONLINE APPLICATIONS RECEIVED

3,500+

Challenge:Before using AppFolio's AI Leasing Assistant, Lisa, Bear Property Management was struggling to respond to the influx of leads they received daily. Their leasing agents worked longer hours during leasing season and were bogged down with administrative tasks.

Impact:In 2019, Bear Property Management began using AppFolio's AI Leasing Assistant, Lisa, and has seen a nearly 2% boost in occupancy within the first few months. AppFolio empowers their leasing agents to spend their time in the field and meet prospects instead of be tied to their desks doing administrative tasks. Leads, showings, and applications have nearly doubled and their customers are enjoying the seamless leasing process that AppFolio provides.




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