SUCCESS SNAPSHOT

How Boosting Efficiency With AppFolio Paved the Way for Scalable Growth

DUCKWORTH-MORRIS REAL ESTATE

  • HEADQUARTERS
    Tuscaloosa, AL
  • PORTFOLIO
    Community Associations; Single-family Residential; Multifamily Residential; Commercial
  • PREVIOUS SOLUTION
    Sage Timberline
  • YEAR ESTABLISHED
    1918
AppFolio has made my property management firm much more efficient and has allowed us to grow our business without increasing staff. It has made everyone in my organization’s lives easier.
Headshot of Warner Johnson, President of Duckworth-Morris Real Estate (an AppFolio Property Management Software customer).

WARNER JOHNSON
President, Duckworth-Morris
Real Estate

Duckworth-Morris has been in real estate development and property and community association management in Tuscaloosa, AL for generations. In business for over 100 years, Duckworth-Morris focuses on providing excellent service to homeowners, residents, and owners.

Growth with AppFolio Property Manager PLUS:


DOORS MANAGED

3,500+

UNITS MANAGED

1,200+

COMMUNITY ASSOCIATIONS

41

LEADS RECEIVED THROUGH APPFOLIO

11,000+

Challenge:Prior to switching to AppFolio, Duckworth-Morris had to bring on more staff to handle their volume of management accounts. They needed a solution that would allow them to grow their business without increasing headcount.

Impact:AppFolio has made the firm much more efficient. Duckworth-Morris credits AppFolio’s technology with enabling their business to grow while keeping headcount consistent. The services they deliver online through AppFolio have been key to their business’ continuity. The online tenant, homeowner, and owner portals made it possible for them to continue to deliver great service even when they had to close their office to the public. Having cloud-based technology has also enabled their teams to maintain productivity while working from home and in the field.




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