SUCCESS SNAPSHOT

Partnering in Success with AppFolio Property Manager PLUS

The Apartment Company

  • HEADQUARTERS
    Encinitas, CA
  • PORTFOLIO
    Multifamily Residential
  • PREVIOUS SOLUTION
    RealPage
  • YEAR ESTABLISHED
    1994
  • UNITS MANAGED
    2,500+
  • APM TIER
From a customer standpoint, I'm excited that AppFolio is experimenting and driving new innovations.
Headshot of Tony Curie, Director of Bear Property Management (an AppFolio Property Management Software customer).

JD CHASE
Chief Operating Officer,
The Apartment Company

The Apartment Company has purchased more than 4,000 multifamily units in San Diego, Las Vegas, and Reno, and controls over $550 million in assets. As the COO of the Apartment Company in California, JD Chase leads the California management team, supervising over 1,900+ apartment units.

Growth with AppFolio Property Manager PLUS:

Online inspections

5,300+

Online payments

75%

Online Leases signed through appfolio

1,500+

Texts sent
through AppFolio

350,000+

Challenge: Before AppFolio, life at The Apartment Company was a lot slower in retrieving the reports needed for resource disbursement and other tasks. With multiple sources and multiple logins, there were a lot of opportunities for error and they did not have a streamlined process for paying and reporting to owners.

Impact: Consolidated information has been huge for The Apartment Company. By eliminating point solutions and having a single software for their business, AppFolio has streamlined their processes, freed up their time to focus on in-person connections, and allowed them to create better customer service experiences, a key focus for the company. AppFolio’s efficiency and innovation has allowed The Apartment Company to stay ahead of the competition, adapting to meet the needs of their business and fuel their success.




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