SUCCESS SNAPSHOT
Partnering in Success with AppFolio Property Manager PLUS
The Apartment Company
- HEADQUARTERSEncinitas, CA
- PORTFOLIOMultifamily Residential
- PREVIOUS SOLUTIONRealPage
- YEAR ESTABLISHED1994
- UNITS MANAGED2,500+
- APM TIER
From a customer standpoint, I'm excited that AppFolio is experimenting and driving new innovations.
JD CHASE
Chief Operating Officer,
The Apartment Company
The Apartment Company has purchased more than 4,000 multifamily units in San Diego, Las Vegas, and Reno, and controls over $550 million in assets. As the COO of the Apartment Company in California, JD Chase leads the California management team, supervising over 1,900+ apartment units.
Growth with AppFolio Property Manager PLUS:
Online inspections
5,300+Online payments
75%Online Leases signed through appfolio
1,500+Texts sent
through AppFolio
Challenge: Before AppFolio, life at The Apartment Company was a lot slower in retrieving the reports needed for resource disbursement and other tasks. With multiple sources and multiple logins, there were a lot of opportunities for error and they did not have a streamlined process for paying and reporting to owners.
Impact: Consolidated information has been huge for The Apartment Company. By eliminating point solutions and having a single software for their business, AppFolio has streamlined their processes, freed up their time to focus on in-person connections, and allowed them to create better customer service experiences, a key focus for the company. AppFolio’s efficiency and innovation has allowed The Apartment Company to stay ahead of the competition, adapting to meet the needs of their business and fuel their success.