2022 has been quite the year for property management businesses. As your needs and the way you manage your business have changed, so has the technology required to operate efficiently. To keep up with the challenges presented, you need innovations that fuel growth, boost efficiency to reach your potential, and streamline processes to free your teams — all to enhance the experience of your residents.
As we look to the new year, we can’t help but recap some of the significant milestones for AppFolio customers in 2022:
The launch of AppFolio Stack™, the new partner marketplace that gives you more ways to optimize key workflows with seamless integrations.
FolioGuard™, a collection of comprehensive, best-in-class risk mitigation products for residents and property managers that includes FolioGuard™ Smart Ensure — a program that tracks coverage of your units and allows you to add liability coverage to uncovered units.
The expansion of built-in affordable housing management capabilities — like the Subsidy Toolbox — support your processes and compliance needs, so that you can more easily manage and account for your subsidized residents.
At the 10th annual AppFolio Customer Conference, more than 800 AppFolio customers joined us in-person in Santa Barbara, California. It was a special time to reconnect with our community, share the latest innovations and industry trends, and provide insights and best practices into how you can maximize your technology investment now and in the future.
Read on to learn about latest innovations and feature enhancements helping your business make tremendous strides in 2023 and beyond. Take a look at what was released in Q4 in the areas of: Accounting & Reporting, Maintenance & Efficiency, Marketing & Leasing, Integrations & Partnerships, and Association Management. We'd love to know what you think!
Last modified: Jan 3rd, 2023
By: Rae Parker
Aside from being a drain on your time, manual data entry creates room for error in accounting workflows that are hard to identify and rectify, opening your business up to significant problems with bank reconciliations. With Bank Feed, your team has the flexibility to achieve more. This smart accounting tool automatically imports bank transactions so you can handle transaction matching in one view and make bank reconciliations effortless.
At no additional cost, you can see bank transactions from linked accounts right within AppFolio, which offers your team an accurate, centralized view of their bank activity alongside your AppFolio records. Supported by AI, Bank Feed also reduces the amount of manual work and enables you to reconcile quicker, easier, and more accurately, so you spend less time untangling errors at the end of each accounting cycle.
This release allows owners to electronically sign resident forms directly through AppFolio Property Manager. This means that you can add property owners as eSigners on resident forms like parking permits, utility agreements, and notices of entry.
This feature provides a better experience for property owners as documents are now available for signing in the owner portal; to give a more seamless way for property managers to collect signatures in a single, streamlined process; and it saves them money and limits the need for other eSignature solutions.
As an extra bonus, our team is currently hard at work to extend owner eSignature functionality to PDF Leases — be sure to keep an eye on your ‘What’s New’ feed to see when this is available to you.
Efficiency and accuracy are critical for handling maintenance and we're focused on making it as easy as possible to deliver great service to your residents. With a recent update to Smart Maintenance, it's now possible to tailor the urgency of different issues for each maintenance group to ensure that work orders are dispatched the way you want across all of your properties.
It’s important to ensure that anyone hired for maintenance on your property shows up on time and does a great job for your residents. Through Smart Maintenance, any vendor assigned to a work order will receive a text and can opt-in or out of the work. This ensures that your work orders are prioritized appropriately, residents are receiving timely service, and the communication and scheduling of vendors is more streamlined.
Continue to level up your integrations with AppFolio Stack™. We've combined exceptional ease of use and functionality, with highly specialized partner solutions to give you the tools you need to manage any portfolio without compromising on usability.
Our marketplace of partners continues to grow and now features LeadSimple for customizable workflows and CRM, Opiniion for resident feedback and reputation management, and zInspector for property inspections. Even more partners are coming soon to the AppFolio Stack™ Marketplace, including Homebase, ShowMojo, PetScreening, Rentcheck, and 30Lines. Visit appfolio.com/stack to learn more.
Securing proper funding for your communities can be a challenging process for any association management company. Our partnership with HOA Capital can assist you in customizing loan options that best accommodate your financing needs. Whether you need to secure financing solutions to cover repairs, upgrades, or construction for the communities you manage, HOA Capital can support you in choosing the best financing option to maximize funding to enhance your communities. To learn how HOA Capital, LLC can help your association, click here.
In the spring, the release of the new Bank Transfer task provided a more straightforward way to complete monthly reserve transfers without leaving AppFolio Property Manager. Those who use this feature love it because it initiates a reserve transfer in a single step and presents a real-time bank balance so they can be confident that funds are available before initiating the transfer.
The latest update to our Bank Transfers feature now allows accountants to schedule both one-time and recurring transfers in AppFolio Property Manager, and includes non-cash journal entries to record all reserve funding in a single step. To make this feature even more efficient, we've automatically enabled this capability for customers of our bank partners: Alliance Association Bank, CIT, Pacific Premier Bank, and Pacific Western Bank.
One of the perks of living in a community association is that it provides residents with amenities that increase the value of living there.
The new Amenities capability now enables community associations managers to create listings for any type of community amenity and publish them directly to the homeowner portal. This provides homeowners with information at their fingertips about available amenities, including photos, hours of operation, and more.
As an AppFolio Property Manager customer, you can find out more about each one of these features by logging in to the Help Center to explore and learn.
Not yet an AppFolio customer, but want to see how these powerful tools can help your business grow? Let’s chat — sign up now for a customized product demo.
Through Realm-X you can interact with AppFolio in plain language and do the previously impossible. Realm-X has three components: First, you can ask it any question and it will answer it for you. You
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