Representation of software interface showing a conversation between a property management representative and a customer about scheduling a maintenance

Communications & Service

Differentiate your business through exceptional experiences and customer service with AppFolio’s modern communication tools.

Features
  • Email and Text Templates Plus
  • Resident Portal
  • Owner Portal
  • Vendor Portal
  • Document Management
  • Surveys
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Accounting & Reporting

Eliminate the pain of accessing and understanding the essential data that drives your business and optimizes customer relationships.

Features
  • Performance Insights Plus
  • Online Payments
  • CAM Tracking & Reconciliation
  • Automated AP
  • Corporate Accounting
  • Real-time Flexible Reporting
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Maintenance & Efficiency

Keep your property values up and your customers safe and satisfied with streamlined work orders, inspections, and utility management.

Features
  • Smart Bill Entry
  • Online Maintenance Requests
  • Work Order Management
  • Utility Management
  • In-House Maintenance
  • Mobile Inspections
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Carina Lyons
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Staffing & Training

Get new hires up and running faster. Give your associates more time to focus on higher-value work. Retain and keep your talent thriving with AppFolio’s user-friendly interface and workflows.

Features
  • Configurable Workflows Plus
  • Universal Search
  • Single Universal User Interface
  • Mobile App
  • Robust Training
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Management & Growth

Expand your portfolio, increase NOI, and eliminate inefficiencies so your business can remain healthy and continue growing for years to come.

Features
  • Workflow Reporting Plus
  • Performance Insights Plus
  • Leasing Metrics Dashboard Plus
  • Custom User Roles
  • Audit Logs
  • Customizable Workflows
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Marketing & Leasing

Run and grow your business with professional website services, flexible showing options, and a seamless lead-to-lease process.

Features
  • Online Leases
  • Vacancy Dashboard
  • Virtual Showings
  • AI Leasing Assistant
  • Premium Leads
  • Professional Websites