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9 Stats that Show the Property Management Customer Experience Gap Is Real

The 4th Industrial Revolution is here, and it comes with a massive change in the way people live, work, and…

Real Estate Industry Trends to Watch in 2020

2020 is here. Are you prepared for the changes that are coming to the real estate industry? From growing markets…

The Benefits of Switching to Top-Ranking Property Management Software

If you’re thinking about making the transition to new property management software, there couldn’t be a better time. More and…

Closing the Gap: 3 Simple Ways to Enhance the Customer Experience

Delivering outstanding customer experiences and instant service to renters is essential in today’s on-demand economy. Rapid innovations in the tech…

How Will Rent Control Impact Property Management Companies in 2020?

Rent control is a controversial topic in the real estate world, since market changes in this area can have a…

AppFolio Recognized by Glassdoor as a Best Place to Work in 2020

Which comes first — happy employees, or happy customers? Of course, when your employees are passionate, enthusiastic, and driven, it’s…

What Property Managers Should Know About the Low Income Housing Tax Credit Program

With a national shortage of more than 7 million affordable rental homes for low-income families, there is a significant need…

New Research Reveals What Renters Want in 2020: 6 Trends to Watch

The demand for multifamily housing is expected to remain very strong heading into 2020 thanks to population growth, increasing challenges…

How to Respond to (and Prevent) Horrifying Online Property Management Reviews

It happens to even the best property managers — the occasional stinging online review. Sometimes, the resident is justified in…