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New Research Reveals What Renters Want in 2020: 6 Trends to Watch

The demand for multifamily housing is expected to remain very strong heading into 2020 thanks to population growth, increasing challenges…

How to Respond to (and Prevent) Horrifying Online Property Management Reviews

It happens to even the best property managers — the occasional stinging online review. Sometimes, the resident is justified in…

A Bright Future for Community Association Management: An Interview with CAI President Cat Carmichael

More than 70 million residents live in community associations today, according to research by the Community Association Institute. And since…

7 Things We Learned at AppFolio’s 7th Annual Customer Conference

Each fall, hundreds of AppFolio users arrive in Santa Barbara, California for the Annual AppFolio Customer Conference. More than 800…

Are You Prepared to Navigate Holiday Decor Challenges in Your Community Associations?

As the weather cools and leaves begin to change color, festive holiday decorations will start to appear on the front…

How to Find and Keep Property Management Employees With the Skills You Need

In a recent survey, AppFolio and John Burns Real Estate Consulting asked property management companies to name the top factors…

How AI, Algorithms, and Automation Boost Efficiency and Make Work More Meaningful

Thanks to recent innovations and breakthroughs in technology, the future of work in every industry is changing.  Self-driving cars may…

5 Traits to Look for When Hiring a Community Manager

There is a 33% turnover rate in the property management industry, which indicates that it can be hard to find…

3 Ways to Clean Up Your Dirty Data for Better Business Insights

On the quest to deliver an excellent customer experience to your residents, data can be a powerful secret weapon.  With…