Welcome to The Top Floor
On The Top Floor podcast, we discuss how today's real estate leaders are building resilient company cultures, creating space for their team members to learn and grow, and using technology to create time and space for what matters most. Subscribe now to receive new episodes and bonus content.
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How Maintenance Makes or Breaks Your Resident Experience
August 23, 2022
Maintenance can be one of the most difficult to control and costly parts of property management. But it’s also directly...
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Why Customer Relationship Management is Essential for Marketing and Leasing
July 26, 2022
In our first episode of season 3 of The Top Floor podcast, we speak with two experts about the world...
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Best of The Top Floor Season 2: Hiring, Retention, & Operational Efficiency
June 21, 2022
As we prepare to launch season three of The Top Floor podcast, we decided to revisit a few of our...
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What Do Property Management Employees Really Want?
April 19, 2022
The foundation of the property management business is, of course, rooted in people. It takes a village of employees to...
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Bridging the Gap Between HOA Boards and Management Companies
March 22, 2022
Board members are responsible for finding and partnering with an association management company that will best serve their needs and...
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More insights
Discover the latest research, new articles, events, and more featured on The Top Floor.
New Research Reveals 3 Key Insights into San Francisco Renters’ Property Management Expectations
COVID-19 has had a clear and lasting impact on the investment appeal and livability of San Francisco. Although ALN Apartment...
New Data Reveals How U.S. Property Managers can Better Meet Their Residents’ Expectations
The one commonality between the various real estate markets across our nation is that everywhere, things have changed significantly in...
New Research Reveals L.A. Renters are the Least Satisfied in the Nation. Here are 4 Ways Property Managers Can Up Their Game.
Earlier in the COVID-19 pandemic, the mainstream narrative had many non-Angelenos believing that the metro would soon be a ghost...