AppFolio Contact Center: New 24/7 Maintenance Answering Service Now Available!

Last modified on January 14th, 2019

We are extremely excited to announce the launch of our new 24/7 maintenance answering service, AppFolio Contact Center. We’ve worked hard to bring you an awesome new service that will truly take the pain out of handling maintenance calls and act as an extension of your office. We know that an efficient, well-handled call can make the difference between losing a resident and gaining a new one by referral.

Benefits Include:

  • Quick set-up
  • 24/7 property management answering service
  • Professionally trained AppFolio agents
  • Fast response, no matter the level of emergency
  • Cost-effective pricing

What AppFolio Contact Center Does:

  • Diagnose, resolve or deflect issues saving time and money on vendor dispatch.
  • Enter non-emergency work orders directly into Appfolio for approval and dispatch.
  • Dispatch vendor in emergencies, taking the burden off you and your team.

Professional AppFolio Agents
With immediate access to your AppFolio account and a clear understanding of your business, we are able to quickly dispatch help from your preferred vendors as needed and create new maintenance requests or work orders 24 hours a day, 7 days a week…helping you to keep accurate records that you can access anytime.

Eliminate Stress
Let us help you eliminate stress, focus on what’s important to your business and, most importantly, get a good night’s sleep!

What Customers Are Saying…
“Contact Center has been a huge game changer in how we handle maintenance call routing. WE LOVE IT! I have spent so much less time talking to people about maintenance, and having an intelligent human who has access to our database has proven to be wonderful.”
– Mike Waller, Mission Property Group


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