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Author: Brittany Benz

New Data Reveals What Renters Want When It Comes to Leasing Heading Into 2021

The pandemic has had a big impact on renters’ attitudes when it comes to what they expect from leasing and…

Connected & Inspired: A Recap of The First Fully Virtual Customer Conference

2020 has been a defining year for the real estate industry, and accelerated the digital transformation that was already in…

Driving Diversity in Real Estate: A Discussion with Jasmyn Sylvester

Diversity is a word we hear often, but what does it actually mean? As defined by Global Diversity Practice, diversity…

Moving Trends & COVID-19: Key Findings & Insights on the Future

Ever since the onset of the COVID-19 pandemic, many have speculated if the country’s most populated cities will be impacted…

How to Strengthen Connections With Residents Virtually & In-Person

Branding for property management companies has traditionally been centered around personal relationships — building trust directly with customers has always…

CAI President Ursula Burgess on Community Associations & Effective Leadership

From managing dispersed teams and overseeing day-to-day operations, to keeping homeowners and board members happy, being a community association management…

How One AppFolio Customer Boosted NOI with Utility Management

With large-scale multifamily buildings it can be difficult to manage your utility bills and accurately measure residents’ individual utility costs….

Inspections Matter: Strategies, Tools, and Tips for Making Them Count

Regular inspection of your rental properties is vital. If you don’t conduct inspections often enough, you may miss some potentially…

How Online Rent Payments Benefit Property Managers & Residents

Online rent payments aren’t just convenient, they’re also mutually beneficial for your residents and your business. If you’re still collecting…

Property Management in 2020: How to Creatively Use the Chaos to Come Out Ahead

The property management industry has been rapidly disrupted in 2020 in a way no one could have anticipated. However, times…