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Author: Brittany Benz

How One AppFolio Customer Boosted NOI with Utility Management

With large-scale multifamily buildings it can be difficult to manage your utility bills and accurately measure residents’ individual utility costs….

Inspections Matter: Strategies, Tools, and Tips for Making Them Count

Regular inspection of your rental properties is vital. If you don’t conduct inspections often enough, you may miss some potentially…

How Online Rent Payments Benefit Property Managers & Residents

Online rent payments aren’t just convenient, they’re also mutually beneficial for your residents and your business. If you’re still collecting…

Property Management in 2020: How to Creatively Use the Chaos to Come Out Ahead

The property management industry has been rapidly disrupted in 2020 in a way no one could have anticipated. However, times…

Your Ultimate Guide to Property Maintenance Services

From collecting rent to facilitating repairs, as a property or community association manager, you juggle a lot when it comes…

Fill Vacancies Faster: 10 Proven Rental Listing Tips to Convert More Leads

In today’s digital world, online listings are your primary way to make a good first impression. Outdated photography, inaccurate information,…

Customer Experience: What It Means & Why It Matters More Than Ever

You hear it all the time, “The customer is always right,” but what many often don’t take away from that…

COVID-19 RESOURCES

How to Make Virtual Showings a Win-Win for You & Your Prospects

The next best thing to in-person tours, virtual showings are a great tool for leasing agents, especially for prospects who…

5 Ways to Strengthen Your Lease Renewal Strategy

Co-authored by Tim McInerney To maintain occupancy and preserve revenue year after year, you need to remove any friction around…

Paperless Accounting: Why & How You Should Make the Switch

From violation tracking to architectural reviews, the majority of community association operations today can be completed online with the help…