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Why Your Leasing Team Needs a CRM Strategy

To kick off a brand-new season of The Top Floor, we spoke with Demetri Themelis, Co-Founder & CEO of Knock®,…

From Entry Level to Corner Office: Tips to Help Your Leasing Staff Grow Professionally

There are two types of leasing agents: those who use the flexibility of the role as a way to support…

It’s Difficult to Prioritize Empathy When Managing At Scale. Here’s What You Can Do.

Property management is typically thought of as the operations that ensure real estate is maintained, both physically and financially. While…

Why Maintenance Techs and Reliable Vendors are Growing Harder to Find

We speak a lot about the staffing challenges facing the property management industry.  A recent NAA survey sponsored by AppFolio…

A New Report from NAA Sponsored by AppFolio Reveals Top Challenges Facing Property Management Industry

From transitioning to remote work to the sudden urgency in adopting technology to carry out everyday operations, the general business…

The Future is Now: How Smart Home Technology Benefits Property Managers, Residents, and Owners

You’ve heard it before, but we’ll say it again: The digital transformation of how we interact with the world around…