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Why the Right Integrations Are Essential for Inspections

Inspections are part and parcel of the property management process, but they can be time-consuming and difficult to coordinate, especially…

Utility Management: A Powerful Way to Boost NOI

From payroll to the cost of building materials, you are probably no stranger to the fact that operating expenses have…

The Power of Presence: What Is It and How Can It Benefit Your Property Management Business?

Despite the growing digitalization of the way we interact with the world around us — which has been greatly accelerated…

How Standardizing Maintenance Tasks and Processes Lays the Groundwork for Future Success

Property maintenance is essential, but it’s also one of the most costly and time-consuming parts of property management. However, with…

How Technology Can Improve the Maintenance Experience

Managing rentals, renewals, and prospects is only part of property management. Tying it all together is maintenance. And not having…

How a CRM Strategy Can Help Your Teams Meet High Renter Expectations

If you’ve been manually managing your inbound leads and guest cards, it’s time to ditch the pen and paper.  CRM…

Why Your Leasing Team Needs a CRM Strategy

To kick off a brand-new season of The Top Floor, we spoke with Demetri Themelis, Co-Founder & CEO of Knock®,…

Optimize Your Leasing Operations With These Data-Backed Solutions

In a previous article, we pointed to data showing that despite leasing agents’ desire to grow their careers, many are…

From Entry Level to Corner Office: Tips to Help Your Leasing Staff Grow Professionally

There are two types of leasing agents: those who use the flexibility of the role as a way to support…

Whether the Housing Market is Running Hot or Cooling Down, Resident Retention Should be a Priority. Here’s What You Can Do.

In part one of this series, we discussed the macroeconomic conditions of today and the potential implications for your property…