At AppFolio, 2025 was a busy year, where we:

• Diagnosed the ‘Performance Gap’: This combination of external and internal forces has your business stuck on managing and completing tasks instead of focusing on outcomes that bring true value for your residents, investors, and teams.

• Unveiled the AppFolio Performance Platform: This unified experience applies native agentic AI to do the busywork so your team can focus on building meaningful connections.

• Released the Industry’s leading Agentic AI: Composed of AppFolio Realm-X Leasing, Maintenance, and Resident Messenger Performers, these AI agents are built into AppFolio so they can take action with prospects, residents, and property managers by leveraging your data.

As we look ahead to the opportunities of 2026, our commitment to deliver robust innovations to meet your elevated demands of real estate is stronger than ever. We believe in empowering you with tools that genuinely power your business and confidently deliver exceptional results.

Keep reading to learn what we delivered in Q4 in the areas of resident experience, maintenance, leasing, AI, student housing, and AppFolio Stack™. Want to see all of the innovations that were released in 2025? Check out our product showcases for spring, summer, and fall.

Resident Experience

Resident Onboarding Lift

Go beyond the one-size-fits-all approach and empower your team with everything they need to create smoother, easy-to-understand move-ins with Resident Onboarding Lift. Provide residents with a personalized step-by-step guide through deposits, lease responsibilities, move-in tasks, and resident benefits packages that drive recurring revenue — without adding extra work for your team.

This exclusive integration between AppFolio and Second Nature makes the journey from approved to moved clear, personalized, and effortless, so residents understand it, pay for it, and stay for it.

Maintenance

Native Inspections Improvements

We’ve introduced four improvements to the Inspections Management page, giving you a smarter, easier way to track, sort, and update inspections for better maintenance management:

• Track Progress With Clearer Statuses: Inspections now feature statuses and labels that show their progress to completion, letting you know where every task stands.

• Prioritize With Smart Filtering: Focus on what matters most by easily filtering by status to prioritize what’s been started, what’s next, and what’s been successfully completed. 

• Boost Organization by Marking Inspections “Done”: Confidently demonstrate progress by marking inspections as done, keeping your workflows organized. 

• See Every Detail in the Action Log: Stay in control through the Action Log. Accessible on every inspection, it provides a complete, transparent record of all status changes.

Leasing

Elevate Listings With Zillow Listing Spotlight

Stop juggling multiple platforms to manage your properties, and say hello to Zillow Listing Spotlight. Exclusive to AppFolio customers, Zillow Listing Spotlight gives you the highest exposure among single-family listings on the Zillow search network, ensuring your properties get increased visibility.

Leasing CRM for Mixed Operations

Leasing CRM has leveled up! Now you can support onsite and offsite leasing teams with AppFolio’s mobile-responsive, automation-driven Leasing CRM. The Leasing CRM acts as an agent’s dynamic to-do list, with AI sorting leads and tasks in order of priority, helping them respond faster, book more tours, and close more leads across multiple properties.

Easily adjust the configuration for every property setup to ensure your agents remain focused and your leads move forward seamlessly. The Leasing CRM is also included with the Realm-X Leasing Performer, providing a simple, integrated way to manage and track your new AI agent’s impactful activity across the platform.

Signals Dynamic Pricing

AppFolio Leasing Signals keeps you in charge of your pricing, helping you harness a dynamic pricing strategy that accounts for lease expirations, occupancy goals, your property’s unique specifics, and more. Move beyond fixed rent rates for each unit.

Now, you can generate a dynamic rent range based on lease length and move-in date, empowering your prospects to confidently self-select the lease that perfectly suits their needs.

AI

Introducing AppFolio Realm-X Performers

Automation has helped you streamline tasks, but the ultimate goal isn't just speed — it’s offloading the entire process with AI. Agentic AI is the new way forward. Instead of simply assisting, AI agents think and act independently, taking ownership of entire workflows to achieve your defined goals.

Introducing AppFolio Realm-X Performers. Realm-X Performers are AI agents that take action, own outcomes, and drive results. Composed of the Realm-X Leasing, Maintenance, and Resident Messenger Performers, these always-on AI agents handle the day-to-day tasks that keep your business moving.

Working 24/7 to deliver consistent results, Realm-X Performers can chase down leads, schedule tours, complete work order intake, or field resident questions, so your team can hand those responsibilities off. Best of all, they're built directly into AppFolio and have complete access to all your data and processes, so there’s no integration needed.

Learn more about how you can improve the renter experience and power teams with Realm-X Performers here.

New Realm-X Flows

Realm-X Flows is a workflow automation engine that helps you standardize your processes and increase the speed, efficiency, and consistency of their execution. This means you can free up the hours spent on repetitive tasks and focus on more valuable work that impacts your bottom line. 

We’re excited to introduce four new highly anticipated Flows:

• The Move-In Flow is your key to ensuring every resident’s journey starts with speed, clarity, and an exceptional experience. By effortlessly automating critical steps, you empower your team to focus on high-value work, delivering a seamless and positive welcome from day one.

• The Move-Out Flow gives you complete mastery over the move-out process. It automatically handles resident communication, effortlessly collects essential details such as forwarding addresses, and instantly notifies your accounting team to post security deposit charges in a timely manner, ensuring a seamless, smoother experience for everyone. 

• The Reputation Management Flow transforms resident interactions into opportunities. By automatically soliciting reviews and providing instant visibility and alerts for negative feedback, this flow empowers your team to swiftly respond, build trust, and confidently elevate your brand reputation.

  
  

The Collections Flow is designed to streamline the recovery of unpaid rent to reach former residents with ease, eliminating the need for manual paperwork submission to collection partners and allowing for automatic write-offs of balances.

This Collections Flow uses delinquency AppFolio Stack™ Partners, which can be integrated into AppFolio For current AppFolio customers, you can immediately enable delinquency partners here. For a full list of AppFolio Stack™ Partners, click here.

Student Housing

Elevate Your Student Housing Performance

Feel at ease during the pre-leasing season, knowing you're set up for success. Forget the endless spreadsheets and guesswork, and bring your operations into one digital platform built for automation and insights. With our new student housing capabilities built directly into AppFolio, you can automate mundane tasks and complex workflows so your team can focus on scaling your student housing portfolio. Explore all the ways to elevate your student housing performance by clicking here.

AppFolio Stack™ Marketplace

Introducing New Stack Partners

The AppFolio Stack Marketplace continues to expand with new App partners to improve and automate your operations:

• Delinquencies and Collections: Genesis allows you to easily submit delinquent balances to help recover more rent, with the option to select accounts for pre-collections to allow your team to focus on residents.

• Construction Management: Banner helps you control capex costs with automation, and Procore unifies your entire construction business to unite all stakeholders on a project.

• Maintenance and Inspections: AppWork streamlines work orders and inspections through automation and AI, and SnapInspect allows you to optimize your entire property inspection process with customizable inspections, smart analytics, and more.

• Marketing and Leasing: Rently provides access control and convenient self-guided tours to extend marketing reach and generate leads, and Pynwheel engages prospects with immersive property maps and interactive tools.

Learn more about these new partners and all other available integrations here.

Take Advantage of the Latest Innovations

Stay plugged in to the latest from AppFolio with resources in our Innovations Hub.

As an AppFolio Property Manager customer, you can learn more about each feature by logging in and exploring our Knowledge Base content.