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Trilogy Real Estate Management

  • HEADQUARTERS
    San Diego, CA
  • PORTFOLIO
    Multifamily Residential, Commercial
  • PREVIOUS SOLUTION
    Yardi
  • YEAR ESTABLISHED
    1990
  • UNITS MANAGED
    900+
  • APM TIER
AppFolio has given us real-time and robust insights into property, company, and employee performance.
Headshot of JORDAN LEVINE

ANDREW GREENBERG
Vice President,
Trilogy Real Estate Management

Founded in 1990, Trilogy Real Estate Management currently oversees 1.5+ million square feet of retail, office, residential, commercial, hotel and mixed-use projects. Primarily located in Downtown San Diego, CA, their assets under management are valued at over $400 million.

Growth with AppFolio Property Manager:

Residents Paying Online

75%

Units Managed

900+

Texts Sent
through AppFolio

3,000+

Leads Received
through AppFolio

3,500+

Challenge: Prior to using AppFolio, Trilogy Management had a significant paper and pencil component to every aspect of business, particularly in accounting and leasing. Every single invoice was printed and stored in file cabinets and the majority of their leasing process was conducted manually, often requiring physical signatures. With their previous management system, they stored information locally on a hard drive, which made it impossible to access remotely.

Impact: Now that Trilogy is using AppFolio, nearly every aspect of business can be conducted remotely. In Andrew’s words, “With AppFolio, all of our leasing and the majority of our property management functions can be done contact-free. Tenants can make payments online, view properties virtually, and sign leases digitally. AppFolio has helped us facilitate live virtual tours in a very professional way, and has allowed us to provide a safe leasing experience for our prospects and employees, all while keeping our business running remotely.”




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