Author: Brittany Benz

Customer Experience: What It Means & Why It Matters More Than Ever

Over the last few years, residents’ expectations have shifted drastically, and property management companies are recognizing the need to re-evaluate…

How to Make Virtual Showings a Win-Win for You & Your Prospects

While virtual showings will never completely replace in-person tours, they’re still an incredibly effective way for leasing agents to connect…

Strategies for Growing Your Single-Family Rental Management Business

With many baby boomers looking to downsize, a significant percentage of millennials delaying homeownership due to a number of factors,…

How to Drive Profitability with 6 Key Metrics

In 2022, ProfitCoach — a property management coaching and consulting organization — completed the industry’s second comprehensive Property Management Financial…

Solving Tough Challenges: New Proptech Innovations That Will Boost Team Productivity

Between rising inflation and shifting resident and employee expectations, you’re facing some tough challenges. To overcome them, you need better…

Bridging the Gap Between HOA Boards and Management Companies

Board members are responsible for finding and partnering with an association management company that will best serve their needs and…

New Research Reveals What HOA Board Members Want From Their Management Companies

Are your boards truly satisfied with your management company? A lot of association management businesses have been asking the same…

3 Accounting Challenges & Solutions in Association Management

How does your association management business handle its accounting and reporting? Based on a recent survey AppFolio conducted of HOA…

Communication: The Key to Keeping Your Communities Connected

Communication has always been key in the association management industry. However, in today’s digital world, instant communication is no longer…

How Savvy Single-Family Rental Property Managers are Capitalizing on Growing Demand

Single-family rentals, also known as SFRs, are a hot market right now. And while SFRs aren’t a new commodity, seizing…