Author: Brittany Benz

Transcending the Notion of Service in Association Management

In today’s on-demand world, customer service is a key driver in the success of almost every business. It can make…

Win New Business: Tips for Gaining Customers with More Effective Marketing

In today’s digitally driven world, both prospective customers and partners are researching you online, so it’s critical that you take…

Emergency Preparedness Tips for Property Managers

Managing rental properties is no easy task. Besides the financial responsibilities and legal due diligence required of property managers, the…

Multifamily Property Management AI: Separating Myths from Facts

Although artificial intelligence (AI) isn’t new, interest in implementing AI technology across every industry — including multifamily property management —…

Property Management Marketing 101: Tips to Attract More Leads This Leasing Season

Effective brand marketing has never been more critical for property management companies than it is today. Because nearly every industry…

Top Community Association Management Trends for 2023

It can be hard to keep up with the prevailing winds of the community association management industry. Much has changed…

How to Take Control of Your Maintenance Operations and Increase Efficiency

Have you ever been unable to take a vacation, missed out on a family event, or woken up in the…

7 Ways to Level Up Your Hiring and Retention Strategies to Attract Top-tier Talent

Thanks to a historically tight labor market paired with rapid shifts in real estate trends, property management and community association…

6 Ways to Boost Communication Within Your Community Associations

Clear and consistent communication is critical when it comes to keeping your homeowners and board members informed and satisfied. However,…

Fill Vacancies Faster: How to Streamline Unit Turns

Between keeping track of upcoming vacancies, creating and scheduling work orders, and communicating between maintenance and leasing teams, managing unit…