Blog Categories

Category: Resident Retention

How to Deal with those Negative Online Reviews

More and more, potential tenants are referring to online property reviews before making their final decision on an apartment. In…

Customer Appreciation: How to Say ‘Thanks’ to Your Most Loyal Customers

About four years ago, we started sending gift baskets to our customers when they celebrated their 5-year anniversary of partnering…

3 Property Managers Share Their Secrets to Success

Being a property manager is very demanding. Owners, tenants, maintenance technicians, coworkers … someone is always trying to get a…