Published on March 18th, 2020
By Brittany Benz

Across the country, the coronavirus (COVID-19) pandemic is changing the way we live and work by the day, and many property managers and community managers are looking for advice on how to best manage their teams, maintain business continuity, and continue to deliver high levels of service to their residents and owners. In times of crisis, education and preparedness are key when it comes to taking the right actions for your company. Here’s a list of top industry resources and timely articles that we will update weekly to help you navigate through these uncertain times:

Health-Related Resources:

CDC

The Centers for Disease Control and Prevention is a United States federal agency under the Department of Health and the primary national public health institute of the nation. From employer guidelines to best cleaning practices, their site has the most up-to-date and factual information surrounding COVID-19. Here are a few articles that provide some strategies for employers:

• Interim Guidance for Businesses and Employers
• Environmental Cleaning and Disinfection Recommendations
• Public Health Communicators Get Your Community Ready for Coronavirus 

World Health Organization 

Another great resource for health-related information regarding coronavirus is the World Health Organization (WHO). A specialized agency of the United Nations, they work to direct and coordinate international health work through collaboration. Stay updated by checking these site hubs daily:

• Daily COVID-19 Situation Reports
• COVID-19 Travel Advice

Industry Resources:

NMHC

Also known as the National Multifamily Housing Council, this organization provides guidance, legal advice, and updates specifically as it relates to COVID-19 and the real estate industry. Property managers should take advantage of these current articles and webinars:

• NMHC COVID-19 Webinar: Guidance, Legal Considerations & A Case Study Responding to the Outbreak
• Coronavirus Preparedness for Apartment Firms

NAA

A non-profit trade association of apartment communities, owners, and suppliers, the NAA (National Apartment Association), is currently offering guidance and support for property managers in regards to COVID-19. Take a look at their recent webinar:

• Coronavirus Outbreak: What Real Estate Managers Need to Know

MFE

Multifamily Executive is another excellent resource for multifamily property management businesses who are looking for ways to stay in the know about the current situation and to better understand how it could impact their business. Here’s are a few of their related articles:

• Several U.S. Cities Temporarily Ban Evictions Amid Outbreak
• COVID-19: Your Non-Freak-Out Guide to a Slowdown
• How Multifamily Properties Should Approach the Coronavirus Outbreak

CAI

An international membership organization dedicated to building better communities, Community Associations Institute (CAI) offers advice and guides for community managers. From sample letters to step-by-step guides, here are a few of the resources they currently offer on COVID-19:

• What to Know About COVID-19, Your Community, and CAI 
• Sample Letter for Community Associations to Send to Their Residents

The best way to prepare for the unknown is to educate yourself and your teams on ways to mitigate potential disruptions and to stay up-to-date on the changing situation. We’re here for you and will continue to update our blog with more resources, guides, tools, and tips to help you get through this difficult time. Be sure to check back regularly!