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What Do Property Management Employees Really Want?

The foundation of the property management business is, of course, rooted in people. It takes a village of employees to…

Bridging the Gap Between HOA Boards and Management Companies

Board members are responsible for finding and partnering with an association management company that will best serve their needs and…

Fair Housing and Your Responsibility: 4 Best Practices to Keep in Mind

In today’s busy world, it can be challenging to keep up with changing regulations, managing employee relations, and meeting residents’…

New Research Reveals What HOA Board Members Want From Their Management Companies

Are your boards truly satisfied with your management company? A lot of association management businesses have been asking the same…

It’s Difficult to Prioritize Empathy When Managing At Scale. Here’s What You Can Do.

Property management is typically thought of as the operations that ensure real estate is maintained, both physically and financially. While…

Why Maintenance Techs and Reliable Vendors are Growing Harder to Find

We speak a lot about the staffing challenges facing the property management industry.  A recent NAA survey sponsored by AppFolio…

3 Accounting Challenges & Solutions in Association Management

How does your association management business handle its accounting and reporting? Based on a recent survey AppFolio conducted of HOA…

Screening in a New Economy: Understanding Today’s Renters

Our society continues to move toward an online-first approach. These days, the leasing process happens virtually with prospective residents completing…

Why Today’s Hiring & Retention Challenges Are Different

Staff recruitment and turnover have historically challenged the property management industry. Data from CEL & Associates, Inc. reports pre-pandemic turnover…