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AppFolio, Leasing

How to Strengthen Connections With Residents Virtually & In-Person

Branding for property management companies has traditionally been centered around personal relationships — building trust directly with customers has always…

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Industry Experts, The Top Floor Podcast

AI and Real Estate: How Technology is Redefining Relationships

In the second episode of The Top Floor, we take an in-depth look at how the advancement of technology, including…

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Community Associations

CAI President Ursula Burgess on Community Associations & Effective Leadership

From managing dispersed teams and overseeing day-to-day operations, to keeping homeowners and board members happy, being a community association management…

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AppFolio, Property Management Software

How One AppFolio Customer Boosted NOI with Utility Management

With large-scale multifamily buildings it can be difficult to manage your utility bills and accurately measure residents’ individual utility costs….

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Industry Experts, The Top Floor Podcast

Leadership in Real Estate: 4 Perspectives from Industry Executives

In the first episode of The Top Floor, we take an in-depth look at executive leadership in property management and…

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Maintenance

Inspections Matter: Strategies, Tools, and Tips for Making Them Count

Regular inspection of your rental properties is vital. If you don’t conduct inspections often enough, you may miss some potentially…

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Community Associations, Property Management Software

How to Provide a Standout Experience for Your Homeowners & Board Members

Providing homeowners and board members with digital experiences is a must, but that’s only part of your role as an…

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Online Payments

How Online Rent Payments Benefit Property Managers & Residents

Online rent payments aren’t just convenient, they’re also mutually beneficial for your residents and your business. If you’re still collecting…

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Community Associations, Property Management Software

2020: The Year Association Management Was Forced Into Efficiency

This article was guest authored by Barry Coleman, Senior Vice President and Director of the HOA & Property Banking division of…

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Property Management Trends

Multifamily Revenue Management & Lease Concessions in 2020

A recent article from GlobeSt.com suggests that the multifamily market will see higher vacancy rates and lower rent growth this…

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