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The larger your team grows, the more difficult it can become to keep everyone on the same page. This is…
by Megan Eales Monroe
Rents are rising nationwide: While the average year-over-year rent growth is 1.4 percent, some cities are seeing rent hikes of…
by Elizabeth Millar
In a recent survey we conducted in partnership with John Burns Real Estate Consulting, we found that delivering excellent customer…
Anyone who has been in the real estate industry for more than a few years has seen some dramatic changes…
You’re never going to please everyone, but these days angry renters or ex-renters are more empowered than ever thanks to…
The success of your team members and the health of your business culture is a huge responsibility. How do you…
Property managers today are facing extremely high customer service level expectations. Consider this: 80% of internet users own a smartphone,…
With the hottest months of the year just around the corner, are you ready for the maintenance requests that are…
Renters today have different habits and expectations compared to the renters of even five and ten years ago. From how…
Did you know that more than 77 percent of the U.S. population owns a smartphone? As people become more dependent…