Listen to Your Customers: 7 Insightful Stats for Community Associations Businesses

Last modified on January 12th, 2021

Technology can offer many benefits to the associations you manage — from better customer service to enhanced communication and streamlined processes — however, it can sometimes be a struggle to get board members and homeowners on the same page. 

By showing homeowners and board members how mobile tools can boost connectivity, increase transparency, and build a stronger community, you can prove the value that technology can offer when it comes to the health and happiness of your association.  

Discover how homeowners currently feel about their community associations and how you can use their feedback as an opportunity to better demonstrate the benefits technology and your services can bring — read the seven insights below.

AppFolio’s all-in-one community association management solution can provide the mobile tools you need to quickly respond to homeowners, serve the best interest of your communities, and create outstanding customer experiences. 


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