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Which comes first — happy employees, or happy customers? Of course, when your employees are passionate, enthusiastic, and driven, it’s…
by Megan Eales Monroe
The demand for multifamily housing is expected to remain very strong heading into 2020 thanks to population growth, increasing challenges…
It happens to even the best property managers — the occasional stinging online review. Sometimes, the resident is justified in…
More than 70 million residents live in community associations today, according to research by the Community Association Institute. And since…
Each fall, hundreds of AppFolio users arrive in Santa Barbara, California for the Annual AppFolio Customer Conference. More than 800…
As the weather cools and leaves begin to change color, festive holiday decorations will start to appear on the front…
In a recent survey, AppFolio and John Burns Real Estate Consulting asked property management companies to name the top factors…
Thanks to recent innovations and breakthroughs in technology, the future of work in every industry is changing. Self-driving cars may…
There is a 33% turnover rate in the property management industry, which indicates that it can be hard to find…
by Elizabeth Millar
On the quest to deliver an excellent customer experience to your residents, data can be a powerful secret weapon. With…
