Establishing resident policies often feels like a walking a tightrope. On one hand, property managers want to set boundaries that keep the community neat and orderly, safe for all residents and attractive to future residents. On the other hand, research shows that today’s tenants want more autonomy when it comes to decorating and creating personal spaces that fit their lifestyle and decorating preferences.
Owners and property managers spend countless hours fine tuning marketing plans and studying research to help them attract qualified tenants. While improving amenities and maintaining a beautiful property are excellent strategies for winning and keeping high-quality tenants, many property owners aren’t aware of the correlation between good health, our environment and multifamily housing.
Some tenants seem to think property managers sit around waiting for a problem to pop up. Fix a leaking water closet at two o’clock in the morning? No problem. Calm the crying babies, paste up the drooping wall paper, and banish the sand fleas instantly from the pet park – Right?