Author: Elizabeth Millar

Elizabeth Millar is the Marketing Programs Manager for the Community Associations market at AppFolio.

The Keys to Enhancing the Resident Experience for 2023 and Beyond

The property management industry is a service industry, and its success is very much dependent on offering their residents a…

How to Provide a Standout Experience for Your Homeowners & Board Members

Providing homeowners and board members with digital experiences is a must, but that’s only part of your role as an…

How Online Rent Payments Benefit Property Managers & Residents

Online rent payments aren’t just convenient, they’re also mutually beneficial for your residents and your business. If you’re still collecting…

2020: The Year Association Management Was Forced Into Efficiency

This article was guest authored by Barry Coleman, Senior Vice President and Director of the HOA & Property Banking division of…

3 Things Residents Expect from Their Community Association Managers

When it comes to community association management, you’ve got a lot of personalities and opinions to contend with. This type…

COVID-19 RESOURCES

Managing Your Common Areas and Amenities During Social Distancing

For community association professionals, you’re facing tough challenges with social distancing as you have to keep residents happy while still…

COVID-19 RESOURCES

4 Business Continuity Tips From Community Association Management Professionals

We recently hosted a webinar on how COVID-19 is affecting association management professionals. We discussed the importance of maintaining business…

COVID-19 RESOURCES

The Results Are in: How Community Association Professionals Are Responding to COVID-19

The COVID-19 pandemic has disrupted our lives and work at a scale many of us could not have imagined when…

4 Effective Ways to Encourage Homeowners to Run for Board Positions

When it’s election time for your community association, you may notice that the same board members run for the same…

5 Ways to Make Architectural Reviews a Breeze

While architectural reviews are vital to protect property values and enforce community standards, the process of conducting these reviews is…