We recently gave a presentation at the NARPM Conference in Hawaii on the changing needs of today’s customer and how this is affecting the way modern property managers do business. AppFolio presenter Brian Deignan, highlighted some eye-opening industry statistics that point to opportunities for property managers to make this a defining year for catapulting their business to a higher level of financial reward. He asks the key question: Customers expectations are changing—is your service changing with them?

Check out this colorful and animated presentation to learn more: