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Although the apartment industry is showing strong signs of recovery, operators are still dealing with the havoc the pandemic wreaked…
by Paul Bergeron
In a previous article, we pointed to data showing that despite leasing agents’ desire to grow their careers, many are…
by Marc Frenkiel
Retention — of both residents and employees — is a key factor in the success of any property management business….
When we surveyed renters across the nation for our 2022 Resident Motivations report, their feedback was loud and clear: Renters…
by Katelyn Graumann
The Foundation for Community Association Research estimates that as of 2021, there are about 357,000 community associations in the United…
by Brittany Benz
Our society continues to move toward an online-first approach. These days, the leasing process happens virtually with prospective residents completing…
by Rae Parker
Earlier in the COVID-19 pandemic, the mainstream narrative had many non-Angelenos believing that the metro would soon be a ghost…
Have you ever visited a website and immediately became turned off by the way it looked? Maybe it even prevented…
You hear it all the time, “The customer is always right,” but what many often don’t take away from that…
Co-authored by Tim McInerney To maintain occupancy and preserve revenue year after year, you need to remove any friction around…
