In my previous post I talked about how important it is to have strong leadership from the top when changing software. Here are two other important areas to consider as you change to a new software.
Ask for “best practice” recommendations. As you may or may not know, no two property management companies run their business the exact same way. Often these business processes are the result of the software you were using and the truth is that most companies aren’t aware that there are different or better ways to do it!
Fully integrated, free online rent payments are a beautiful thing. These days, most residents are more than happy to pay their rent online and many will go out of their way to set up a payment because they know it means one less thing to worry about. However, some people need a little extra nudging. Here are a couple of ideas to help you increase the adoption of AppFolio’s Tenant ACH.
AppFolio hosts two educational Websites as resources for property managers looking for new ideas and ways to improve your property management business: PropertyManager.com and GreenPropertyManagement.com. We have recently seen some great articles about property managers going “paper-free” and increasing the profitability of their property management business. Here are 3 that are worth your time to read (but don’t print them out!).