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9 Stats that Show the Property Management Customer Experience Gap Is Real

The 4th Industrial Revolution is here, and it comes with a massive change in the way people live, work, and…

Closing the Gap: 3 Simple Ways to Enhance the Customer Experience

Delivering outstanding customer experiences and instant service to renters is essential in today’s on-demand economy. Rapid innovations in the tech…

How to Find and Keep Property Management Employees With the Skills You Need

In a recent survey, AppFolio and John Burns Real Estate Consulting asked property management companies to name the top factors…

6 Common Property Management Website SEO Mistakes

SEO, or Search Engine Optimization, is a tactic that can increase traffic to your property management website. Ideally, you want…

How to Reduce Costs, Increase Efficiency, and Add Property Value through Utility Management

If you want to maximize NOI and increase efficiency for your properties, diving deeper into your utilities is a natural…

The Definitive Summer Maintenance Checklist

Everyone can agree that preventive property maintenance is the least expensive and most effective way to ensure small problems don’t…

5 Steps to Improve Your Lead-to-Lease Conversion and Fill Vacancies Faster

Today, anyone can stream a TV show on-demand, click a computer mouse to order a week’s worth of groceries, or…

4 Ways to Deliver Outstanding Experiences to Your Community Association

We are in the midst of the 4th Industrial Revolution where technology is beginning to blur the lines between the…

3 Strategies to Boost Employee Retention in Property Management

It’s time for the property management industry to take a serious look at the issue of employee retention.   At…