Do you ever wonder what goes into developing new features at AppFolio? We have teams of enthusiastic and innovative people that spend each day listening to customers and keeping up with industry trends to provide the best tools and experience in AppFolio Property Manager.
We are so pleased to announce our UX and Engineering team was recently awarded an International Design for Experience Award in the category of Union of Design and Engineering. This award is sponsored by UX Magazine, the leading provider of resources on all things related to user experience and design.
In our AppFolio employee interview series, we introduce you to the people responsible for making the company fun, intellectually challenging and dynamic place to work. Today we feature Mike Day, Director of Customer Success at AppFolio. The following is our interview of Mike:
What is your job at AppFolio?
I am the Director of Customer Success. I manage the team that is providing the front line support for our customers. I work with my team to make sure they are knowledgeable about the AppFolio software and are providing the best support that they can for all of our customers and their needs.