We are pleased to announce that AppFolio has been honored with a Bronze Stevie Award in the Customer Service Department of the Year category. The announcement was made at the 12th Annual American Business Awards in Chicago.
The American Business Awards are the nation’s premier business awards program. Stevie Award winners were selected by more than 240 executives worldwide who participated in the judging process this year. More than 3,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories.
Our Customer Success (Service) department offers every customer access and support to get their entire team live and trained on AppFolio’s software. At the end of every support experience, we ask customers to rate their experience with the Support Team. These responses are made public (right on our website) so that visitors can get a true sense of how dedicated our team is to providing the best support in the industry. AppFolio was the first company to post these customer comments publicly.
Providing exceptional Customer Service is a core focus for AppFolio, as our President and CEO Brian Donahoo noted: “Great customer service is the foundation of a thriving business and we’re so honored to have our services team recognized with this award.”